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Senior CX Platform Engineer
Job Description & How to Apply Below
This senior software engineering role combines hands-on engineering with AI experimentation and platform development. You will design, build, and operate high-quality applications and integrations that enhance customer success processes. Your expertise will directly influence the establishment of operational standards for production AI systems and develop scalable applications that tackle real-world challenges.
Key Responsibilities:
• Design and operate AI-powered agentic applications
• Maintain MCP servers and secure enterprise connections
• Utilize AI tools for code review, testing, and documentation
• Develop applications with Python and Type Script ensuring quality
• Partner with cross-functional teams for rapid solution prototyping
Requirements:
• Proven experience in production software ownership
• Proficiency in Python and Type Script frameworks
• Familiarity with AWS, Docker, and API development
• Strong asynchronous communication skills
• Ability to translate stakeholder feedback into technical plans
Bring your engineering expertise in building robust AI solutions and make a significant impact on customer experience.
Position Requirements
10+ Years
work experience
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