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Job Description & How to Apply Below
In this senior position, you will be responsible for designing and developing enterprise-scale routing engines that deliver real-time voice and digital interactions. Your expertise in Java, Spring Boot, and distributed systems will be critical as you implement intelligent routing algorithms, ensuring high availability and performance.
Key Responsibilities:
• Design and develop routing engines for real-time interactions
• Implement intelligent algorithms for efficient routing
• Ensure scalability and resilience across interaction workloads
• Maintain APIs for routing configuration and monitoring
• Integrate services with telephony and CRM platforms
Requirements:
• 8+ years of software engineering experience
• Expert in Java and Spring Boot frameworks
• Knowledge of ACD concepts and workload balancing
• Experience with high-throughput transaction systems
• Excellent communication skills for documentation and workshops
Utilize your extensive experience to enhance customer engagement through robust routing solutions at Miratech.
Position Requirements
10+ Years
work experience
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