Sales Representative

DSV – Global Transport and Logistics

DSV encourages inclusivity and is committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to Human Resources should you require accommodation during the recruitment process.

Location:

CAN – Winnipeg, Taylor Avenue

Job Posting

Title:

Operations, Ocean Freight

Time Type:
Full Time

The primary function of the Operations Coordinator, Ocean Freight (Ocean Import and Export) is to process all shipments, coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as government regulations. This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all inbound and outbound requirements before or within agreed time frames.

Direct communication with customers, overseas offices, carriers, warehouses and truckers are required.

• Daily management and coordination of shipments
• Establish and coordinate schedules with carriers and tender shipments
• Create, coordinate country specific documents
• Adhere to all domestic and international shipping regulations
• Track and trace all shipments
• Prepare and publish reports, as requested
• Proactively identify problems and swiftly implement the appropriate solutions
• Confirm rates with carriers
• Responsible for cost containment of shipments, via accounting system
• Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery
• Ensure all DSV KPIs met throughout the movement of the shipment
• Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
• Daily Communication with customers on relevant issues and resolution
• Manage new account implementation from standard operating procedure to execution

• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, health and safety; therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Education and Experience

• A minimum of one to two years international transportation industry experience
• Education in supply chain logistics, international transportation, or a related field of study
• CIFFA certificate, an asset
• Dangerous Goods Certification, an asset
• Authorized Cargo Representative (ACR) designated status, as required
• GDP Training, if required

Skills And Competencies

• Good command, both verbal and written, English skills
• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Strong problem‑solving skills and analytical skills
• Ability to multi‑task, plan, prioritize and manage time effectively in order to meet goals and achieve results
• Both a team builder and a team‑player
• Excellent organizational and time management skills

Language And Computer Skills

• English is the principal language for this position; additional languages may be required in other locations
• Ability to communicate effectively in a diverse multicultural environment
• Microsoft Office suite
• Cargo Wise experience, an asset

Physical Demands

• Prolonged periods sitting and standing at a desk and working on a computer
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.