Coordinator Dispatch

Position Summary

The Transportation Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back‑haul pick‑ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations, maintain required records, reports and control systems, and serve as the key contact with drivers and retail customers.

• Ensure planned routes are assigned and delivered as scheduled.
• Email the Sobeys Transportation and Reporting Times document to the stores.
• Maintain and update databases and issue daily reports on relevant KPIs.
• Communicate changes in the delivery schedule or routes (rush orders, add‑ons, transfers, etc.) to RSC Operations.
• Ensure CBA language is followed when assigning tasks or scheduling drivers.
• Maintain a clean and safe working environment as per company requirements.
• Act as an engagement ambassador with the drivers and retail customers.
• Problem‑solve delivery challenges (miss‑delivered pallets, rush orders, etc.).
• Ensure all checklists are complete, current and accurate.
• Other duties as required.

• Technical

Skills Required:

• Strong organizational skills.
• Excellent time management skills.
• Strong communication skills (oral and written).
• Strong analytical and problem‑solving skills.
• Ability to meet tight deadlines while ensuring accuracy.
• Proficient use of Microsoft Office Suite.
• Ability to work effectively in a team.

• Technical Skills Preferred:

• Understanding of and compliance with Company Policies and all aspects related to operation of Commercial Vehicles, including National Safety Code, Hours of Service, Weights and Measures, and Long Combination Vehicle Programs across the prairies.
• Educational and Working Experience.

•

Required:

High School Diploma.

• Preferred:

• Minimum of one year experience in a similar role.
• Familiarity with the Western Canada road network.
• Knowledge of warehouse and transportation.
• Experience in Transportation Operations and operating commercial vehicles.

We offer a comprehensive Total Rewards package including competitive benefits, health and dental coverage, life insurance, and more.

• Competitive Benefits Package tailored to meet your needs, including health and dental coverage, life insurance, and accidental death and dismemberment insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• Retirement and Savings Plan.
• 10% in‑store discount at participating banners and access to a range of discount programs.
• Learning and Development Resources.
• Paid Vacation.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company; these decisions are made by our Hiring Teams.