Supervisor, Automation

DSV – Global Transport and Logistics
DSV encourages inclusivity and is committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure they have what they need to be at their best.

Please reach out to Human Resources should you require accommodation during the recruitment process.

Location:

CAN - Rocky View County, High Plains Trail

Job Posting

Title:

Supervisor, Automation

Time Type:  Full Time

Core Purpose and Essence of the Position
The Automation Supervisor is responsible for coordinating all e-commerce automation activities to ensure automated systems and mechanized operations are fully optimized and operating efficiently. This role oversees workload analysis, order allocation, wave management, and labor balancing recommendations to maximize throughput and productivity while meeting operational service levels. The Automation Supervisor provides first-level troubleshooting and resolution for Warehouse Management System (WMS) and automation-related issues, minimizing downtime and ensuring system reliability.

Additionally, the role leads and develops Logistics Technicians, providing guidance, training, and performance management while partnering with Operations, Engineering, and IT teams to drive continuous improvement, system performance, and operational excellence.

Essential Duties and Responsibilities

Providing controls and process support for the automation and existing equipment in the facility

Learning various processes, equipment and controls used in our facility, particularly in relation to the automation

Troubleshooting automation-related issues and following appropriate escalation procedures to address the issue in a timely manner, thereby improving the facility operations

Collaborating with the operations management and the vendor to carry out preventive/predictive maintenance and ensure effective equipment performance

Creating and reviewing the documents and specifications for the automation and any new projects related to the facility automation process

Maintaining the inventory required by coordinating with the vendor and making spare parts purchases

Tracking the overall equipment effectiveness (OEE) of the automation and performing necessary actions to maintain the system in its optimal performance

Creating standard operating procedures and train staff on any new or changing processes

Forecast and plan labor requirements together with the Warehouse Supervisor in relation to volume and throughput capabilities

Lead the day-to-day operation of automation and mechanization

Evaluate automation performance and utilization to make informed decisions on batching, waving and releasing orders

Evaluate automation bottlenecks and re-assign resources based on operational needs

Creating working schedules for the Logistics Technician team and providing on-call support when required

Primary Interactions
The primary interaction will be working with the Operations Management team, Client, and Warehouse Team.

Required Competencies
Leadership Skills

Strong supervisory and leadership skills

Computer Skills

Knowledge of WMS (Warehouse Management Systems) and automation

Strong proficiency of MS Office (Outlook and Excel)

Communication Skills

Excellent verbal and written communication skills on all levels

Organizational Skills

Strong organizational, task prioritizing, and time management skills

Other

Ability to work in a rapidly changing, fast‑paced and results‑oriented environment where a high degree of flexibility is required

Have analytical and problem solving abilities.

Minimum Education and/or Experience

4-year college degree in Supply Chain Management, Logistics or related technical degree preferred

Minimum 3 years 3PL automation experience.

Work Environment
This position may require extended periods of standing and walking for up to 50% of the time. Capable of heavy lifting, up to 50 pounds. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within a warehouse environment, with standard warehouse material moving machines available.

#J-18808-Ljbffr