Digital Banking Customer Experience Specialist

Merchants Bank in Winona seeks a Customer Engagement Specialist to support customers using online/mobile banking, debit, and bill payment. The role involves regular telephone contact, problem solving, and guiding users through digital tools with friendly, patient service.

Shifts vary within department hours Monday–Friday and include a Saturday morning rotation. This full-time position offers health/dental/vision insurance, retirement plans, a bonus program, and tuition reimbursement.

Consider building your career as a Digital Banking Customer Experience Specialist at Merchants Bank.

Learn more about the Digital Banking Customer Experience Specialist role in the description above.

We appreciate your interest in this position.

Join Merchants Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Digital Banking Customer Experience Specialist role at Merchants Bank, based in Winona, MN, United States.