Regional Operations Associate Director - Winslow - Administration

Introduction Love where you work as much as you love where you live by joining Elk Ridge Community Health.

Overview

The Regional Operations Associate Director (Elk Ridge), under the guidance of the mission, vision, cultural beliefs of Elk Ridge, plans, evaluates and manages the administrative clinical and operational activities of regional Health Centers; directly and with other leaders supervises nursing and support staff. In collaboration with administration, implements the strategic planning process, conducts analysis, and monitors regional Health Center operational and planned results, initiating new programs and services to meet Health Center demands and patient/community needs.

The Regional Operations Associate Director (Elk Ridge) in this position works with general direction and review, and has discretion and independent judgment authority with respect to matters of significance for the assigned department and its operations in respect to the resolution of problems involving departures from standard policies, interpretations, or procedures within the functions and processes for which they are accountable and responsible within the scope of authority and responsibility for a Regional Operations Associate Director (Elk Ridge).

The primary goal of the Elk Ridge Community Health Regional Operations Associate Director (Elk Ridge) is to support Elk Ridge’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

• In collaboration with Health Center leadership, serves on the Emergency Preparedness Committee.
• Develops action plans, processes, and procedures for emergency events.
• Serves as Incident Commander (IC) as required, facilitating the action plan during emergencies.
• Prepares written executive-level communication and/or materials, financial statements, reports, or summaries on activities, progress towards defined goals and objectives, changes in department status, or any other ad-hoc reports requested for distribution to executive leadership, internal/external clients, or external agencies or organizations.
• Directs and reviews complex and detailed statistical/analytical reports and/or summary information using principles and practices of professional and technical report writing.
• Manages and oversees the supervision of Health Center/Operations leaders, staff members, and team performance.
• Ensures the successful recruitment, orientation, and training of department members for the various required duties, responsibilities, and assignments within the Health Centers
• Oversees through the Health Center/Operations leadership the effective assignment of work, as well as individual and unit performance and productivity.
• Coaches, counsels, and evaluates leaders towards successful individual and unit performance and outcomes; completes all department orientations and provide effective initial and ongoing training to all new and current leaders; investigates complaints or any deficient leader and/or employee performance.
• Observes and evaluates leaders in a positive and effective manner, to include providing continuous feedback and communication.
• Completes individualized performance appraisals on an annual basis; communicates and implements disciplinary actions as required, in consultation with organizational leadership and Human Resources.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Monitors government, agency, commercial, or industry communications in order to maintain an effective understanding and awareness of all Health Center operations, as well as current and accurate trends and developments within healthcare operations.
• Participates in the planning and implementation of all expansions for new Health Centers or services in coordination with organizational leadership.
• Reviews and provides recommendations on organizational and departmental policies, procedures, practices, and quality improvement objectives related to Health Center operations to ensure compliance with all defined requirements and standards.
• Reviews and analyzes Health Center records and reports to identify operational issues and trends, monitoring progress in clinical performance measures.
• Identifies and collaborates with Health Center leadership on addressing unmet healthcare needs for patients and the community.
• Consults with leaders to…