Certified Medical Assistant - Cardiology

Under the general supervision of a cardiologist or other licensed medical provider, the Certified Medical Assistant (CMA) serves as a front-line health service technician on the cardiology patient care team. Performs basic patient care services and technical tasks. Performs a variety of technical (non-professional medical) and administrative tasks related to the treatment and care of patients in the ambulatory environment. Clinical duties require training and demonstrated competency, while not requiring the knowledge and skills represented by the licensure of full professional nurse education.

Duties will be performed at the outpatient cardiology clinics at Winslow and Dilkon. Upholds the principles of WIHCC's Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Maintains regular attendance and punctuality.
• Adheres to regulatory standards and related WIHCC/IHS regulations, policies and/or procedures while providing comprehensive, skilled, competent care specific to the patients based on knowledge/skills, scope of practice and the provider's plan of care.
• Clinical scheduled managing.
• Primary duty involves schedule management. Building individual monthly clinics in GUI, to include the following clinics: individual provider cardiac clinics, study clinic, pacemaker clinic, PET stress/nuclear stress test. Then, patient scheduling within these clinics is done on a monthly basis as per individual clinic guidelines. Managing wait list for above clinics. Maintain follow-up communication with patients to confirm future appointments for cardiology clinics.
• Outside cardiology vendor/nuclear stress test: obtaining prior authorization for cardiology specialty clinics. To include documenting patient's health insurance and transmitting information to an electronically secure site to comprise of patient's orders, demographics, insurance cards. Working closely with outside vendor and other WIHCC departments.
• Assist in clerical duties such as scanning, faxing, and copying documents, obtaining records from outside entities, etc.
• Manage cardiology consults for both new patients and follow-up. Verify service unit. Present consults to cardiologist (once verification of in our service unit has been met) prior to scheduling. Work closely with other WIHCC department's/PRC/PBC/clinical care coordinator.
• Receives and screens incoming calls for cardiology clinic.
• Greets patients and provides basic care to patients with a variety of illnesses and concerns.
• Interviews patient utilizing interview techniques that ensure confidentiality and privacy to appropriately determine plans of care.
• Screen patients by taking and recording all vital signs. Performs intake procedures by obtaining chief complaint/purpose of visit; vital signs (TPR, B/P), pulse oximetry, height, weight, etc.
• Makes entries in patient's chart and records have the data as required in our PMS, EHR in Vista imaging programs.
• Incorporates and applies protocols in health promotion for well populations as well as treatment interventions for chronic conditions such as heart disease, dysrhythmia, diabetes etc.
• Assesses age-specific screening protocols (i.e. Government Performance and Results Act (GPRA), indicators; medication review; pain assessment; growth/development, Body Mass Index (BMI), physical activity, nutritional status; BP control, glycemic control, etc.); monitors patient health and general well-being. Documents information/patient care on the patient's PCC ambulatory care record and/or electronic health record.
• Reinforces patient teaching given by the professional nurse and medical staff in a collaborative effort to assist patient's to achieve self-management health goals, negotiating a brief action plan regarding diet, exercise, taking medication, or other domains of the patient's life.
• Provides comprehensive care to patients; is able to prioritize patient care, procedures, and practices based on the patient's assessment. Administers therapeutic measures in collaboration with the medical plan of care and within scope of practice; informs the patient of prescribed procedures, prepares the patient, and assists during procedures as needed.
• Assist with escorting/transporting stable patients to various hospital departments (i.e. laboratory, radiology).
• Recognizes urgent/emergent…