Accounting Manager, Graylyn Conference Center

Job Description Summary

Supervises, directs, and monitors all financial, accounting, purchasing, and payroll processes. Safeguards Center’s assets and prepares financial reporting in accordance with Generally Accepted Accounting Principles (GAAP). Oversees billing and collection processes. Position is expected to balance accounting requirements with customer service and operational effectiveness, as a member of the center’s leadership team, and is a critical contributor to the long-term strategic planning of the conference center and a leader in both revenue and net contribution maximization.

* This position is not eligible for sponsorship of non‑immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

• Oversee functions of the Accounting Department and activities of Payroll, purchasing, and capital projects.
• Monitors and provides guidance and support in reaching financial targets or revenue and expense centers, and budgeted capital expenditures.
• Partners with the hotel leadership team to ensure established revenue maximization processes allow management to make informed decisions that maximize revenue potential.
• Oversee billing and collection processes for Graylyn, including proper posting of Accounts receivable, such as cash, checks, allowances, or credit cards. Approves refunds for over payments and transfers of advance deposits. Responsible for notification to clients regarding cancellations and contract shortages.
• Responsible for all Accounts Receivable group billings, including mailing A‑R invoices and statements, collections, authorization of client credit, and issuance of references.
• Responsible for the collection of past due accounts and responding to guest chargebacks, guest inquiries, requests, or complaints. Keeps Graylyn Management informed, in general, of accounts receivable status as requested.
• Responsible for the deposit and recording of all payments received by clients, groups, and guests.
• Oversees processing of all Accounts Receivable month‑end reports. Prepares aged trial balance of accounts receivable, advance deposits, and monthly reconciliation to the general ledger. Prepares required monthly journal entries.
• Collaborate with other internal departments and recommend methods to improve any billing problems or procedures.
• Prepare special reports as required by management.
• Responsible for the proper storage and relocation of all accounts receivable and payable records.
• Exercises discretion in decision‑making, using existing policies and best practices as guidelines.
• Seeks input on decisions from the Director to ensure alignment with operational plans.
• Performs other related duties as assigned.

• Bachelor’s degree in business/hospitality/accounting‑related field with two years of supervisory experience. Experience with hotel property management systems is a plus, but not required (front office, back office, sales and catering), point of sale software and hardware required. An equivalent combination of education and experience may be acceptable.
• Proficiency in Microsoft Office, Google Docs, the Internet, and other relevant software.
• Knowledge of Opera Software and Toast Software is a plus.
• Ability to effectively communicate financial data and provide input.
• Excellent organizational and time‑management skills; accuracy and attention to detail.
• Technical knowledge of general accounting principles and practices, and financial reporting policies and procedures at both detail and summary levels.
• Ability to handle sensitive information confidentially.
• Demonstrate understanding of security requirements and excellent safety skills.
• Ability to follow/enforce company policies and procedures.
• Ability to present and display a professional demeanor at all times.
• Excellent interpersonal, communication, and time‑management skills.
• Ability to organize workflow and coordinate activities.
• Ability to maintain effective customer relations.
• Self‑directed:
  Ability to consistently manage a variety of tasks with deadlines, without supervision, and make critical operational decisions without advance…