Business Office Coordinator

About The Southwood

At The Southwood, we are dedicated to creating safe, comfortable, and vibrant communities where seniors can thrive. Our Business Office Team plays a crucial role in ensuring our communities operate efficiently, supporting both residents and staff with exceptional administrative and financial management.

At The Southwood, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

The Business Office Coordinator is responsible for the general management of office operations, including financial processes, record-keeping, and administrative support. This role ensures accurate financial reporting, smooth office functionality, and compliance with company policies while providing exceptional service to residents, families, and staff.

• Financial Management
  • Oversee accounts payable and receivable, billing, and payroll processes.
  • Maintain accurate financial records and assist with budget preparation.
  • Ensure compliance with financial policies, procedures, and reporting standards.
• Office Operations
  • Manage daily administrative functions, ensuring office efficiency and organization.
  • Support human resources activities, including onboarding, maintaining employee records, and assisting with benefits administration.
  • Coordinate with department heads to streamline workflows and improve administrative processes.
• Customer Service
  • Provide exceptional customer service to residents, families, and staff, addressing inquiries promptly and professionally.
  • Serve as a key point of contact for internal and external communications.
• Compliance & Record-Keeping
  • Maintain confidential records in compliance with company policies and regulatory requirements.
  • Ensure timely completion of required reports and audits.

• Education
  • Associate's or Bachelor's degree in Business Administration, Accounting, or related field preferred.
• Experience
  • Minimum of 1-2 years of experience in office administration, bookkeeping, or financial management, preferably in a healthcare or senior living setting.
• Skills
  • Strong organizational skills with attention to detail.
  • Proficiency in Microsoft Office Suite and accounting software.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, manage time effectively, and adapt to a fast-paced environment.

• Ability to sit, stand, and work at a computer for extended periods.
• Occasionally lift office supplies or equipment up to 20 lbs.

• Must successfully pass a background check and drug screening.

If you are an organized, detail-oriented professional with a passion for supporting efficient operations, we’d love to have you on our team.

Apply today to make a difference at The Southwood!