Administrative Coordinator, LGBTQ+ Center

Overview

The LGBTQ+ Center is a part of the Division of Campus Life. The Administrative Coordinator will be a valued member, contributing to learning about the LGBTQ+ experience through educational programming, support, community building, and personal and professional development. This role provides comprehensive administrative support, including logistical coordination, communications and general office oversight, and serves as the initial point of contact for the department to create a welcoming and inclusive environment for all visitors.

The LGBTQ+ Center serves the entire WFU community with programs, educational offerings, special events, and a lounge space open to all students. This position requires a proactive individual with strong organizational skills, excellent communication abilities, and a commitment to operational efficiency and effective outreach.

* This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.*

Please note, the priority review date for applications is Monday, 1/12/26.

Essential Functions:

• Manages the daily operations of the office, including opening and closing; manages infrastructure (i.e., space, appearance, purchasing supplies, equipment, phones and voicemail, office calendars, etc.) and the event management system.
• Serves as the initial point of contact for the department, welcoming students, faculty, staff, and other visitors both in person and on the phone.
• Provides comprehensive administrative support to the department, including calendar management and logistical support for meetings and projects.
• Manages and facilitates events, coordinating with various departments, vendors, and the public.
• Develops and executes communication strategies for department events and initiatives, including the creation of printed materials, managing email lists, and updating social media and websites.
• Provides logistical support for departmental outreach programming and assists with coordinating educational events and initiatives.
• Educates visitors about the department’s services and other campus resources, serving as a knowledgeable and compassionate point of contact.
• Supports the development of student groups and coalitions, offering guidance on program development, communication, and implementation.

• Associate degree plus three years of experience in office management or an equivalent combination of education and experience.
• General knowledge of office management procedures.
• Excellent written, verbal, and interpersonal communication skills, with a demonstrated ability to handle sensitive information confidentially.
• Strong organizational and planning skills, with keen attention to detail and the ability to prioritize and manage multiple projects simultaneously.
• Proficiency in Google Office Suite and other relevant software, with the ability to quickly learn new systems.
• Demonstrated ability to exercise discretion and sound judgment, particularly when dealing with distressed individuals or sensitive issues.
• Ability to work independently and as part of a collaborative team.

• Bachelor's degree from an accredited institution.
• Experience in higher education, particularly within academic or student-life units.
• Experience with and demonstrated sensitivity to working with students from diverse backgrounds and with complex support needs.
• Knowledge and demonstrated understanding of event management and program support within complex organizational structures, preferred experience in higher education.
• Demonstrated experience supporting students who may have complex support needs or needs around multiple topics.

• Occasional outdoor elements, such as precipitation and wind.
• Occasional noisy environments.
• Occasionally ascending or descending stairs.
• Occasionally remaining in a stationary position, standing or sitting for prolonged periods.
• Occasionally moving about to accomplish tasks or moving from one worksite to another.
• Occasionally adjusting or moving objects…