Regional Business and Community Development Specialist

Regional Business and Community Development Specialist

Winston‑Salem, NC $55,000.00 – $65,000.00

The Regional Business and Community Development Specialist plays a pivotal role in fostering relationships between the credit union and local businesses, community organizations, and members. This position drives business growth, enhances community engagement, and promotes the credit union’s services and values across the region.

• Business Development:
  Identify and pursue opportunities for business growth within the region, attract new business members, deepen relationships with existing members, and own chamber relationships.
• Community Engagement:
  Build and maintain relationships with community organizations, local nonprofit and education leaders, and members; represent the credit union at community events and initiatives; drive financial training and coaching efforts.
• Marketing and Outreach:
  Collaborate with the marketing team to develop and execute outreach campaigns and promote the credit union’s products and services through social media, events, and partnerships.
• Member Services:
  Provide exceptional service to business members, addressing their needs and concerns promptly, and ensure members aware of and utilize the credit union’s offerings.
• Strategic Planning:
  Contribute to the development of regional business and community engagement and giving strategies, monitor and report on the effectiveness of initiatives, and adjust plans as needed.
• Collaboration:
  
  Work closely with other departments to ensure a cohesive approach to business development and community engagement and share insights and feedback to improve overall performance.

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 3‑5 years of experience in business development, community engagement, or a similar role.
• Strong understanding of the credit union industry and its values.
• Excellent communication, networking, and interpersonal skills.
• Ability to work outside of business hours with frequent regional travel.
• Proven ability to develop and execute strategic plans.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.

• Experience in the financial services sector.
• Knowledge of the North Carolina business and community landscape.
• Training and/or coaching experience and a good understanding of personal finance.
• Bilingual abilities are a plus.