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Ops & CX Lead — Team Leadership & Escalation Expert

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: LHH Recruitment Solutions
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 32 - 40 USD Hourly USD 32.00 40.00 HOUR
Job Description & How to Apply Below

LHH Recruitment Solutions is assisting a Greensboro client in finding an Operations & Customer Experience Manager to lead a team of Customer Service Coordinators and Permit Technician. This on-site role runs Monday-Friday 8:00 a.m. to 5:00 p.m.

and is contract-to-hire, offering $32-40/hour depending on experience. You will oversee administrative and customer-facing operations across the territory, manage dashboards and metrics, and serve as the point of contact for escalated customer issues,

We would love to welcome a new Ops & CX Lead — Team Leadership & Escalation Expert to our organisation in Winston-Salem, NC, United States.

This is an excellent role to take on the Ops & CX Lead — Team Leadership & Escalation Expert role at LHH Recruitment Solutions.

As a Ops & CX Lead — Team Leadership & Escalation Expert, you will play an important part at LHH Recruitment Solutions in Winston-Salem, NC, United States.

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