Customer Solutions Team Lead

A leading furniture retailer in Greensboro, North Carolina is looking for a Customer Solutions Supervisor to oversee case initiators handling customer inquiries. This role demands leadership skills, a customer-focused attitude, and a commitment to process improvement. Responsibilities include mentoring the team, ensuring effective case management, and maintaining high customer satisfaction levels. Qualifications include a high school diploma and 3-5 years of customer service experience, preferably in retail or furniture.

Employee benefits are offered, including medical insurance and 401(k) matching.
This is a great opportunity to take on the Customer Solutions Team Lead role at Furniture land South, Inc. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Customer Solutions Team Lead role in the description above.