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Success Coach & ACA Instructor

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Forsyth Technical Comunity Clg
Full Time, Part Time, Seasonal/Temporary position
Listed on 2026-10-20
Job specializations:
  • Education / Teaching
    Adult & Continuing Education, Academic Advising & Student Services, Career & Life Skills Coaching
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

For assistance, please contact Human Resources at . EOE

Position Information

Job Title

Job Title Success Coach & ACA Instructor

Posting Number

Posting Number 2940

Job Schedule

Job Schedule Full Time

Job Shift

Job Shift Varied

OCR Code / Classification

OCR Code / Classification 2 - Instructor - Faculty

Min Salary $

Max Salary $

Work Location

Work Location Main Campus

Position Summary Information

Job Description Summary

The Success coach/ ACA instructor position is a full time position that serves asa success coach (half time) and a ACA instructor (half time). The Success Coach role re-invents the role of academic advising, shifting from a transactional to transformational role, empowering at-risk learners to design their academic and career goals. The Success Coach serves an integral element within the Division of Student Success Services by providing holistic and intrusive at-risk learner support through academic advising, navigating academic and EWD programs and process requirements, career exploration activities, financial readiness, and student development.

The purpose of the Success Coach role is to increase the retention and academic success of at-risk students at the College by proactive outreach and technology-based engagement, increasing student capacity for making informed decisions concerning their educational, career, and life goals. The case load of the Success Coach will not exceed 75 students.

The duties within the ACA Instructor (half time) role, College Transfer Success ( ACA 122) include teaching college transfer and specific program students. This position will assume the responsibilities of preparation, classroom instruction, lab instruction, grading, record keeping, etc., for up to 2 classes per term with a total of no more than 4 each semester. Classes are offered during the day, afternoon, and night, and may be face-to-face or via distance education technology.

Classes are offered on main campus and off-campus sites.

Minimum Qualifications

Required:

  • Master’s Degree or higher with 18 graduate hours in an academic area for College Transfer Success
  • One year or more of experience providing support services to adult, high-need postsecondary students to include outreach, academic and/or career coaching and case management, or academic advising
  • Successful teaching experience
  • Excellent interpersonal and communication skills, with the ability to build rapport and effectively communicate with individuals from diverse backgrounds, perspectives, and experiences.
  • Experience using technology including Microsoft Office suite and a relational student information system, e.g. Datatel Colleague, Banner, etc.
  • Experience with collaborative and experiential methodologies to improve student learning.
  • Experience collecting, analyzing and acting upon student data.
Note:
Degrees and hours must be from a college accredited by a United States Department of Education accepted accrediting agency such as SACSCOC .

Preferred Qualifications

Preferred:

  • Experience serving a dual capacity role.

Under the leadership and approval of the supervisor and divisional leadership, the following Essential Duties and Responsibilities will be assigned (other duties may be assigned):

Success Coach Duties:

  • Provide academic counseling to new, continuing, returning, and prospective adult students; explain policies, procedures, and program requirements in a variety of modalities. Maintain current knowledge of academic and CE/ EWD programs and review/analyze student retention and success data.
  • Inform students about alternatives, limitations, and…
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