ERS Sr. Industrial DC Service Engineer-Charlotte, NC

ERS Sr. Industrial DC Service Engineer - Charlotte, NC

Electrical Reliability Services, Inc.

Location: Charlotte, NC

Salary: $ - $

Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Technically support a region of service engineers. The position may be mentally demanding, requiring a high level of tolerance and concentration on several projects and activities  Senior Field Engineer position requires little or no direct supervision.

• Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
• Test and troubleshoot complex electrical systems, UPS/Battery systems, and all types of power metering.
• Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC systems, supervising turnkey projects, detailed power surveys, and other types of electrical consultation.
• Develop tests and inspections in new field service areas.
• Utilize AC/DC load-banks, power quality recorders, and related equipment for UPS, charger, and battery testing.
• Perform installation, startup, and support on all UPS and DC/battery systems.
• Conduct complex engineering studies as needed.
• Prepare detailed reports and process job billing.
• Prepare client proposals, estimate man‑hours, and develop scope and pricing.
• Engage in client interface and business development activities.
• Deliver technical presentations and publish articles as required.
• Mentor other Field Service Engineers and train staff.

• Customer Focus – Dedicated to meeting internal and external customer expectations.
• Decision Quality – Makes good decisions based on analysis, wisdom, and experience.
• Integrity and Trust – Trusted, truthful, and maintains confidentiality.
• Listening – Active listening and effective communication.
• Problem Solving – Rigorous logic and innovative solutions.
• Standing Alone – Ability to work independently and take responsibility.

• Strong knowledge of NEC, OSHA, NFPA, and other industry standards.
• Specialized skills in power quality surveys, pilot wire, distance relaying, UPS systems, drive systems, medium and high voltage substation startup, vibration analysis.
• Experience testing of switch gear and equipment up to 500 kV.
• Aptitude for problem evaluation and theoretical understanding of electrical power systems.
• Consistent project completion on budget.
• Excellent communication, supervisory, organizational, and management skills.
• Strong computer skills with Microsoft Word and Internet research for standards.
• Willingness to work flexible hours, weekends, holidays, night work, and travel up to several weeks.

Mid-Senior level

Full-time

Engineering and Information Technology

Electric Power Transmission, Control, and Distribution