VP, Strategic Accounts and Strategy - Healthcare

VP, Strategic Accounts and Strategy - Healthcare

Join to apply for the VP, Strategic Accounts and Strategy - Healthcare role at Inmar Intelligence.

The Vice President, Strategic Accounts & Strategy is a key leadership role within Inmar’s Healthcare Division, responsible for shaping and executing account strategies for the organization’s most strategic, top‑tier healthcare clients and emerging products and services. This leader will serve as executive sponsor for high‑profile client relationships, ensuring client growth, retention, satisfaction, and measurable value realization while developing frameworks and strategic direction for account management across the Healthcare Client Excellence organization.

With deep knowledge of the healthcare ecosystem (hospital, retailer, wholesaler, and familiarity with life sciences), this role will integrate client insights with enterprise strategy to drive long‑term value for both clients and Inmar.

• Serve as executive sponsor for Inmar’s strategic healthcare clients, representing the company in executive forums, business reviews, and escalations.
• Partner with account leaders to create and execute multi‑year strategic account plans aligned with client objectives and Inmar’s enterprise goals.
• Lead the development of account management frameworks, playbooks, and governance models to strengthen account strategy discipline across Client Excellence.
• Partner with Product, Operations, Marketing, and Finance to ensure alignment of client strategies with new offerings, innovation initiatives, and enterprise growth plans.
• Identify and advise on emerging healthcare/life sciences opportunities to shape new offerings and extend client value.

• Lead, mentor, and develop account leaders and teams responsible for top‑tier healthcare clients.
• Model leadership behaviors that reinforce client‑centricity, collaboration, and innovation.
• Establish a culture of transparency, accountability, and excellence across Client Excellence teams.
• Support adoption of emerging products and services by advising clients on value opportunities and shaping offerings for strategic relevance.

• Provide strategic input on deal structures, renewals, and complex contracting in partnership with Legal, Finance, and Commercial teams.
• Represent the voice of the client in enterprise‑level initiatives, ensuring client needs inform product, service, and operational strategies.
• Build trust‑based executive relationships that position Inmar as a long‑term partner and advisor.

• Oversee the development and use of client health metrics (retention, adoption, ROI, satisfaction).
• Interpret client feedback and market data to inform account strategies and organizational priorities.
• Ensure decision‑making is data‑driven, balancing financial outcomes with client value and experience.

• 12+ years of progressive leadership experience in strategic accounts, customer success, or enterprise client management, preferably within healthcare.
• Proven executive client engagement experience with Retail, Wholesale, Life Science hospitals, retailers, wholesalers, and/or consumer healthcare organizations.
• Strong knowledge of healthcare ecosystem dynamics; life sciences background a plus.
• Demonstrated success in account strategy planning, client retention, and growth initiatives at scale.
• Experience shaping contracting strategies and providing input on complex deal structures.
• Strong leadership, communication, and executive presence with ability to influence senior stakeholders.
• Bachelor’s degree required; advanced degree (MBA, MHA, or related) strongly preferred.

• Integrity: Gains the trust of others by taking responsibility for your own actions and telling the truth. Follows through on commitments and agreements; respects confidentiality.
• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
• Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and…