Healthcare Interpreter 3rd shift

Join to apply for the Healthcare Interpreter I, Full-Time, 3rd shift, Monday-Friday, 11p-7:30a role at Atrium Health Wake Forest Baptist
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11604 Enterprise Corporate - Language Services

• Status: Full time
• Benefits Eligible: Yes
• Hours Per Week: 40
• Schedule Details/Additional Information: Full time, 40 hours/week, Monday-Friday, 11p-7:30a
• Pay Range: $23.65 - $35.50
• Location: Winston Salem, NC

• Shift
  
  Schedule:
  
  Full time, 40 hours/week, Monday-Friday, 11p-7:30a
• Department:
  Language Access
• Location:
  
  Winston Salem, NC

• High school diploma required.
• 1-year related experience required.
• Bachelor’s degree preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completion of an Interpreter Language Assessment required.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

The Successful Candidate will assume responsibility for a variety of functions, which include, but are not limited to:

• Proactively respond to requests for language access in a healthcare setting, including in-person interpreting, telephone interpreting, video interpreting, and basic translation.
• Leverage technology, as needed, to deliver services in a variety of modalities and troubleshoot basic application issues with software and customers.
• Maintain relationships with internal customers and make key decisions regarding appropriate interpreter modalities, striving to contain costs and leveraging vendor relationships as needed.
• Interpret information regarding the patient’s and family’s healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serve as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Act as a cultural broker by educating caregivers on the understanding of patient’s culture in relation to healthcare.
• Fully abide by the healthcare system’s professional conduct standards, execute job duties in an ethical manner, and follow national practice standards.
• Translate basic written information as needed and within department guidelines.
• Serve as a cultural mediator and educate customers appropriately.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development, and more – so you can live fully at and away from work.

• Base compensation within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on‑call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, Short‑ and Long‑Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois;
Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care.

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.