Mobile Integrated Healthcare; MIH Sr. Social Worker

Overview

Forsyth County's Department of Behavioral Health Services is currently seeking to hire Sr. Social Workers in the Mobile Integrated Healthcare division to address the urgent and emergent behavioral health needs of the community. They have three key responsibilities: (1) establishing community support for individuals that rely on the 911 system to meet their behavioral health needs, (2) responding to overdose calls, and (3) addressing community-based behavioral health crises.

This position performs professional level social work by providing intensive social work services in serious and complicated cases which require the flexible use of a wide range of social work skills. The Sr. Social Worker works collaboratively with a team comprised of Social Workers, Peer Support Specialists, and Paramedics or EMTs.

Note:

This section summarizes the role and the MIH social worker’s function in connecting individuals with resources outside traditional healthcare settings, assessing needs, providing counseling and support, and collaborating with other providers to improve patient outcomes.

• Establish community support for individuals that rely on the 911 system to meet their behavioral health needs.
• Respond to overdose calls.
• Address community-based behavioral health crises.
• Provide professional social work services in serious and complicated cases requiring a flexible use of a wide range of social work skills.
• Collaborate with a team of Social Workers, Peer Support Specialists, and Paramedics or EMTs to ensure coordinated care.
• Conduct assessments and provide counseling and support as part of Mobile Integrated Healthcare (MIH) services.

• Assessment and Evaluation: Conduct comprehensive assessments of an individual’s social, emotional, and environmental needs to identify barriers to accessing care and other resources.
• Case Management: Provide ongoing case management support to help individuals navigate the healthcare system and access needed services.
• Counseling and Support: Offer individual or group counseling and support to help individuals cope with challenges, manage stress, and improve overall well-being.
• Resource Identification and Referral: Identify and refer individuals to relevant community resources, such as housing, food assistance, transportation, and mental health services.
• Collaboration and Communication: Work collaboratively with other community partners including paramedics, healthcare professionals, and behavioral health/substance use partners to ensure coordinated care.
• Advocacy: Advocate for individuals’ rights and needs within the healthcare and behavioral health systems and community.
• Documentation and Data Collection: Maintain accurate and timely records of interactions and outcomes, and collect data for program evaluation and improvement.
• Community Outreach: Engage with community members to promote awareness of MIH services and build partnerships with other organizations.
• Maintain that MIH social workers bridge the gap between healthcare and social services, helping individuals access the support they need to improve their health and well-being in their homes and communities.

• Master’s degree in social work from an accredited school of social work.
• Valid North Carolina clinical license (must be fully licensed and capable of practicing independently).
• Valid driver’s license required.

• Provides counseling to alleviate crises or improve behavior problems and mental health, and substance use.
• Performs professional level social work by providing intensive social work services in serious and complicated cases that require the flexible use of a wide range of social work skills.
• Performs investigations and in-depth assessments of needs.
• Performs complex psychiatric assessment and independent selection and use of varied in-depth therapies in the treatment of individuals with various acute/severe mental, emotional disorders, and/or substance use needs, including community liaison and education.
• Responds on-site to emergency calls and/or works with individuals post-immediate crisis to build proactive care plans addressing the holistic needs of individuals.
• Maintains a driver’s license in good standing and complies with North Carolina law and applicable DOT standards for commercial motor vehicle drivers if required to perform the duties assigned to the position.
• Maintains a valid North Carolina license in clinical social work.