Senior Manager - Field Trade Marketing IT Solutions

Senior Manager - Field Trade Marketing IT Solutions

Pay Competitive

Location Winston-Salem/North Carolina

Employment type

Full-Time

REYNOLDS AMERICAN has an exciting opportunity for a Senior Manager – Field Trade Marketing IT Solutions in Winston Salem. This role will be responsible for supporting the Trade Marketing Department enabling IT solutions, working on process improvements, bringing additional capabilities and guaranteeing the end-to-end delivery of projects.

Req#: 73939

• Lead delivery and Business As Usual support of customer relationship management (CRM) solutions for our Trade Marketing field organisation comprised of ~1,700 employees who manage our U.S. retail and wholesale trading partner relationships
• Lead projects from initial interaction with clients during the requirements discovery phase through implementation and deployment of completed solutions using Agile/Scrum methodologies
• Act as a strategic partner to business collaborators, translating technical capabilities into business value
• Lead the technical direction for Salesforce mobile CRM solutions by driving decisions and coordinating efforts with our vendor managed service providers
• Lead external IT development teams, encouraging a high-performance culture and continuous improvement
• Facilitate cross-functional collaboration to ensure successful adoption and utilization of digital solutions
• Direct agile Dev Ops processes for responsible processes/systems, driving operational excellence and continuous improvement

• 5-10 years of technology and project delivery experience
• Cross-functional project leadership experience with advanced partner and risk leadership skills
• Strong interpersonal and communication skills working with business partners at all levels, vendors, and co-workers
• Functional and technical proficiency with enterprise CRM platforms
• Strong strategic, analytical, problem-solving and creative thinking skills
• Ability to translate technical concepts into business language
• 4-year degree with a focus in computer science, information technology, or related field
• Salesforce platform certification(s)

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP. At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. See what is possible for you at REYNOLDS AMERICAN.

• Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets
• Great Place to Work Certified
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies

Belonging, Achieving, Together

Have you been on a career break for 18 months or longer? If yes, we would love to hear from you. We value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
Come bring your difference!

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan with pre- and post-tax contributions up to 50 percent of eligible compensation
• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
• Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (medical, dental, vision, prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for Health Care and Dependent Care
• Employee assistance program offering 8 free counselling sessions per issue each calendar year
• Company…