Sr. Director, Information Technology

The Sr. Director, Information Technology manages multiple teams focused on designated areas of Inmar's technology infrastructure, including customer-facing hosted and cloud environments. This role provides leadership in the design and implementation of complex infrastructure in support of customer needs. The Sr. Director provides thought leadership and strategic guidance to the teams to ensure they provide efficient and effective technical support and service to meet business needs.

• Lead development and implementation processes for the designated IT systems and teams.
• Contribute to development, implementation and testing of business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversee security of systems, networks, and enterprise information.
• Facilitate IT security audits or investigations.
• Develop and maintain relationships with external IT vendors and service providers.
• Coordinate multisite IT systems via enterprise resource planning (ERP).
• Provide guidance, technical service, and support to manager and team members.
• Assist in resolving the more advanced/complex infrastructure issues.
• Oversee work performed by the team.
• Responsible for all personnel functions related to direct reports.

• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelors in Computer Programming, Computer Science, or Information Systems required.
• Masters preferred 10+ years 15+ years of related work experience, or any equivalent combination of experience and training/certification in software, hardware & technology applications required.
• High-level of technical proficiency in a wide variety of technologies, including hands‑on management of all technologies involved in the designated area.
• Proficient in Visio or equivalent diagramming tool.
• Proficient with G‑Suite and Microsoft Office Suite.
• Ability to plan, document and manage a project to completion.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects – Regularly
• Reach with Hands or Arms – Regularly
• Talk or Hear and Read Instructions – Regularly
• Stand, Kneel, or Stoop and Lift 20 Pounds – Occasionally
• View Items at a Close Range – Regularly

Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time

• Building Collaborative Teams:
  Develops, maintains, and reinforces alliances internally and externally to create a mutual benefit.
• Conflict Management:
  Develops solutions to complicated issues using abstract thinking in new or complex situations.
• Accountability:
  Entire organization.
• Vision and Strategy:
  Division.
• Urgency:
  Expertise in their discipline and understands these concepts in other disciplines.
• Influence:
  Function.
• Business Acumen:
  Gains support for ideas within the team.
• Influential Communication:
  Handles organizational concerns via advanced problem‑solving techniques requiring logic, sequential reasoning, and a methodical approach.
• Quality Management:
  Helps others manage departmental changes.

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short‑term and long‑term…