Lead Business Systems Analyst; Budget), Finance Systems

Lead Business Systems Analyst (Budget), Finance Systems

Location: Winston‑Salem, NC

Employment Type: Full Time

This position is responsible for analyzing, configuring, maintaining, and training for systems and applications (Adaptive Planning and Workday Finance) within the Finance Division. The role partners with supported units to analyze business and user needs, document requirements, design and implement application features, develop reporting, define best‑practice business processes and maintain strong security controls. With a strong functional understanding of budgeting, forecasting, and strategic planning activities, the position provides strategic system guidance and expertise to support and optimize Adaptive Planning for internal Finance and campus stakeholders.

It acts as a liaison between Information Systems and supported units, particularly Budget & Financial Planning.

• Configures and administers Adaptive Planning and Workday Finance to meet campus stakeholder requirements. Maintains all Adaptive Planning configurations, including planning models and dimensions. Analyzes and documents business processes and needs, understands scope of modifications, creates effective design specifications, and participates in the development and testing/evaluation of system design, integration and reporting efforts.
• Provides project management expertise for supported units for system implementations and business process enhancements. Develops detailed plans, ensures targets are met and communicates with customers on a routine basis. Maintains a continuous Adaptive Planning / Workday‑related improvement roadmap that is scheduled and executed.
• Manages the integrations between Adaptive Planning and Workday (as well as other external systems) to ensure that data is flowing efficiently and correctly between the systems. Performs data clean‑up activities when data becomes out of sync.
• Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Leads discussions with users to assist them with understanding impacts and how to appropriately perform user acceptance testing for upgrades. Performs testing in collaboration with users, Information Systems, and third parties for supported application upgrades and any business process enhancements.
• Leads the investigation and resolution of application issues encountered by users. Logs support incidents to software vendor and coordinates timely problem resolution with user and/or Information Systems staff as needed. Acts as a Workday Named Support Contact.
• Develops user documentation and trains users on supported applications for both the initial rollout and new features and enhancements implemented during upgrades. Provides advanced end user system support and troubleshooting.
• Develops, maintains and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access. Accountable for executing and getting approval for Adaptive Planning security reviews on a rolling basis (e.g. weekly, quarterly and annual reviews). Participates in Audit Services reviews.
• Participates in all appropriate governance groups, including the Workday Finance Workstream. Meets regularly with the Controller’s Office, Human Resources (particularly HRIS) and Information Systems to ensure that a strong relationship exists with these important partners.

• Bachelor’s degree preferably in a business, accounting or computer science‑related major and at least ten years of experience implementing and/or maintaining ERP systems and related applications or an equivalent combination of education and experience.
• Strong knowledge and expertise in budgeting, forecasting, and strategic planning activities in order to properly support the Adaptive application.
• Knowledge of ERP systems and in particular Adaptive Planning and Workday (including the Finance module, business process framework and security). Knowledge of Workday‑related third‑party tools.
• Knowledge of project management methodology…