Senior Technical Specialist, Platform

Senior Technical Specialist, Platform Support

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Position Summary: The Sr. Technical Specialist, Platform Services will ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well suited to a candidate who thrives in a fast-paced environment and is meticulous.

This position must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.

The Clearing House is looking for applicants in both the Winston-Salem, NC area and the NYC area.

About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume.

TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.

• Bachelor’s degree or education/training in an IT related field
• 3+ years experience with Cisco routers switches and Firewall
  • Experience in analyzing debugging issues as it applies to Cisco switches and routers
• 3+ years experience with authoring management packs
• 3+ years experience working with Database, MQ, Web Sphere
• 3+ years experience with Red Hat Linux and AIX Servers in an enterprise environment
• 3+ years of experience in developing and support of distributed financial services transaction processing platforms
  • Experience with payment products, operations, and technology
  • Experience with datacenter and monitoring
• 2+ years using VMWARE 5.X or 6.X
• Experience using various versions of Windows Servers
• Strong hands‑on experience with JAVA server‑side technology and J2EE App server preferably Web Sphere
• Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching)
• Strong knowledge of relational database Microsoft SQL and DB2
• Excellent analytical, troubleshooting and problem‑solving skills
• Must be detail oriented and organized in both thought and practice;
  Good verbal and written communication skills
• Must have a professional demeanor and be able to effectively work with external customers, vendors and staff
• Ability to work under pressure, handle conflicting priorities, set priorities, and handle multiple tasks and projects in a fast‑paced environment
• Must be a strong team player

• Experience with Open Banking, digital wallets, emerging payments, mobile payments
• Unisys Mainframe Experience
• CCNA, CCNP, MCSE and ITIL certification
• IMB MQ, Connect Direct, SFTP, FTP experience
• Linux Shell Scripting
• Vendor management experience

• Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment
• Assist in the resolution of problems;
  Escalate problems to internal technical groups as appropriate
• Provide support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
• Develop solutions to address manual and repeatable work or inefficient processes
• Provide training for Operations Representatives on the various networks and systems that The Clearing House supports
• Lead the response to major incidents affecting the Clearing house network, coordinating with cross‑functional teams to restore service as quickly as possible.
• Proactively contact…