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UX Researcher - Digital Banking & Member Experience

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Truliant Federal Credit Union
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    Digital Media & Production, Digital Marketing, Data Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Truliant Federal Credit Union in Winston-Salem, NC is seeking a UX Specialist to shape experiences across online and mobile banking, payments, and digital account opening. You will translate member feedback into actionable improvements and advocate for user-centered design throughout the product lifecycle.

You’ll conduct usability studies, analyze data, and collaborate with product managers, business teams, and vendors to reduce friction and elevate member satisfaction.

Our organisation is growing, and we are hiring a UX Researcher
- Digital Banking & Member Experience in Winston-Salem, NC, United States.

This opportunity is part of our work in Marketing & Media, IT & Technology.

The advertised compensation is 85..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the UX Researcher
- Digital Banking & Member Experience role in the description above.

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