Computer Maintenance Management System Coordinator

It's More Than a Job, It's a Calling!

Location:
Carolinas Medical Center;
Charlotte, NC - REMOTE

Full Time; 1st Shift

• Responsible for developing, implementing, and managing facility related CMMS programs. Collaborates with CMMS programmers to implement system updates. Sets level of access and develops an information security strategy for the system. Communicates with customers, both internal and external, on needs and issues associated with CMMS. Coaches and educates associates on the CMMS functions and best practices for preforming tasks. Establishes a team to develop common maintenance task descriptions and completion intervals to make it uniform throughout the system.
  
  Develops common nomenclature and abbreviations for infrastructure equipment and systems. Sets up asset lists and coordinates annual reviews for accuracy. Provides support to the operations staff for quarterly updates and changes to preventive maintenance tasks and scheduled events.
• Designs and develops reports for division and individual site management teams. Develops an action plan tracker for monitoring CMMS implementation progress by site. Generates monthly reports of open preventive maintenance and service work orders for management review. Creates and maintains reporting tools for monthly Key Performance Indicators and conducts analysis against targets and benchmarks. Develops CMMS training topics and tracks completion of training for the facilities division.
  
  Supports management in the review of work order data accuracy such as equipment on work orders, worked hours, parts usage, work order type, closing codes, and work order comments. Sets up and assists vendors in developing CMMS programs relevant to Advocate Facilities Division. Works with data utilizing Microsoft Excel skills and extensive knowledge of tables, data connections, graphing, conditional formatting, and formulas.
• Responsible for establishing, monitoring, and improving CMMS. Facilitates PC hardware and software procurement process. Provides first level IT support for software and hardware related issues ensuring the facilities team has access to the necessary systems and training. Coordinates and manages projects which require on-going data improvements and/or new system enhancements and data implementation. Coordinates all new system enhancements and internal/external releases.
  
  Ensures accuracy of data within the system. Coordinates database customization for new customers and projects. Works closely with internal end users within the facilities division to ensure proper data entry and procedures are carried out for data integrity. Develops and recommends policies and procedures for best practice with use of CMMS.
• Responsible for designing, developing, and managing Call Center software system. Audits Call Center software system reports, verifying the tickets are being processed properly and the system continues to communicate with all Advocate sites. Coordinate with Call Center associates on new data implementations needed in CMMS and Call Center software systems. Performs database changes and communicates database needs and enhancements/modifications to Call Center associates.

It's More Than a Job, It's a Calling!

Location:
Carolinas Medical Center;
Charlotte, NC - REMOTE

Full Time; 1st Shift

• Responsible for developing, implementing, and managing facility related CMMS programs. Collaborates with CMMS programmers to implement system updates. Sets level of access and develops an information security strategy for the system. Communicates with customers, both internal and external, on needs and issues associated with CMMS. Coaches and educates associates on the CMMS functions and best practices for preforming tasks. Establishes a team to develop common maintenance task descriptions and completion intervals to make it uniform throughout the system.
  
  Develops common nomenclature and abbreviations for infrastructure equipment and systems. Sets up asset lists and coordinates annual reviews for accuracy. Provides support to the operations staff for quarterly updates and changes to preventive maintenance tasks and scheduled events.
• Designs and develops reports for division and individual site management teams. Develops an action plan tracker for monitoring CMMS implementation progress by site. Generates monthly reports of open preventive maintenance and service work orders for management review.…