Enterprise and ERP Systems Administrator

Salem Academy and College is the oldest continuously operating educational institution for girls and women in the country. Since 1772, the institution has engaged in transformational change to innovate women’s education. Founded with the mission of making education accessible to all, Salem has a rich 254-year-old history and a long-standing track record of educating students who are prepared to make a bold impact locally, nationally and globally through liberal arts education.

Our graduates are committed to making the world a better, healthier and more equitable place. Salem Academy is a boarding and day college preparatory school with a focus on interdisciplinary learning using STEAM, wellness and leadership. Salem College is the nation’s only liberal arts college exclusively dedicated to developing the next generation of health leaders.

The Enterprise Applications & ERP Systems Administrator is a hands-on, cross-functional technology professional responsible for the administration, integration, reporting, and operational support of Salem College’s core enterprise applications, with primary responsibility for the Student Information System (SIS) and associated distributed ERP environment. The position combines ERP administration with enterprise application, database, integration, Microsoft 5, identity, automation, and technical project responsibilities. This role is designed for a small-college environment where technology staff work across traditional functional boundaries.

The successful candidate will serve as a key technical resource during our future ERP/SIS implementation and stabilization period while also providing sustainable support for the College’s broader enterprise application ecosystem.

• Serve as the primary technical and functional administrator for Ellucian Power Campus.
• Support ERP implementation activities including configuration support, testing, data validation, conversion, cutover, go-live, and post-implementation stabilization.
• Administer ERP security roles, upgrades, patches, scheduled processes, interfaces, integrations, and related operational functions.
• Troubleshoot complex enterprise application issues and provide Tier II/III support.
• Coordinate with Ellucian and other third-party vendors for support, implementation, upgrades, and issue resolution.
• Maintain current system documentation, operating procedures, configuration records, and knowledge articles.
• Provide end-user training and knowledge transfer to functional and technical staff.

• Develop and maintain SQL queries, reports, dashboards, data extracts, and operational reporting solutions.
• Support relational databases used by enterprise applications, including database troubleshooting, data validation, and appropriate administrative activities.
• Partner with institutional offices to improve data quality, reporting consistency, and business processes.
• Support data conversion, reconciliation, validation, and migration activities associated with ERP and enterprise application projects.
• Participate in data governance initiatives and help implement standards for institutional data quality, stewardship, access, and documentation.

• Design, develop, support, and troubleshoot integrations between enterprise systems using APIs, integration platforms, database methods, file exchanges, and other appropriate technologies.
• Support integrations involving Ellucian Power Campus and third-party higher education platforms such as admissions/CRM (Slate), payment, learning, document, and other SaaS systems.
• Develop workflow automations and process…