Store Manager - Interior Design - Furniture

Store Manager - Interior Design - Furniture

6 days ago – Be among the first 25 applicants

Named America's #1 Premium Furniture Retailer by Newsweek
, Ethan Allen is a leading interior design destination combining state‑of‑the‑art technology with personal service. With more than 90 profitable years in business, we still make about 75% of our custom‑crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design services and sell a full range of home furnishings, including custom furniture and artisan‑crafted accents for every room in the home.

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long‑lasting relationships with our clients.

Primarily responsible for the management, development, training, and motivation of the design teams while maintaining a high level of customer contact and achieving sales goals. Actively coach design team associates to raise professionalism of the design services and assist with developing business plans with the designers to increase market reach and revenue. Partner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness, and overall customer satisfaction.

Hold design teams accountable to attain goals.

• Overall management of the design center.
• Follow Ethan Allen's Leadership Principles, including implementing change initiatives and developing successful relationships with the team. Hold team accountable through leadership and coaching to meet or exceed established sales goals and benchmarks.
• Drive new business and increase sales with grassroots marketing initiatives, including partnering with local businesses, developing the Trade business including PPP, and using social media, blogs, online forums and other digital channels.
• Perform all functions necessary for the development of written business plans.
• Review P&L statements monthly with Market Design Leader and Market Operations Leader.
• Develop and participate in community programs in local market to increase exposure and awareness for Ethan Allen.
• Complete performance appraisals in accordance with company policy.
• Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, and discrimination and/or retaliation.
• Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and protection of company assets.
• Implement company policies and procedures, monitoring compliance and holding the team accountable.
• Provide training sessions for the design center and participate in corporately sponsored training sessions to assist in developing the team and business.
• Set goals monthly and quarterly with all designers within the design center.
• Contribute ideas and suggestions for changes and improvements in policy affecting design center growth.
• Participate and ensure proper reconciliation of inventories as conducted and reported.
• Propose innovative strategies that support growth and improvement of the business.
• Perform any other duties as required.

Education/

Experience:

Bachelor’s Degree or equivalent with a minimum of five (5) years of experience, or High School diploma or equivalent with a minimum of ten (10) years of progressive relevant work experience and practical interior design experience. Proven sales background in residential interior design. Broad knowledge of interior design and effective sales techniques. Supervisory experience required.

Other Requirements: Entrepreneurial attitude and approach with strong communication and organizational skills. Ability to review and provide feedback on design projects using technical and creative skills in color and space planning. Demonstrated ability to practice residential interior design. Ability to train and coach for design, product knowledge, sales performance and customer service. Must be able to work holidays, evenings and weekends.

Position requires a valid driver’s license,…