Supervisor, Document Control

Overview

THE ROLE:

The Supervisor, Document Control will lead all aspects of the daily operations of the Document Control team. This role ensures that all documentation related to production, quality, and compliance is maintained in accordance with applicable regulations and internal standards. The Supervisor will manage document workflows, support audits, and ensure timely processing and archival of controlled documents. The supervisor will also coordinate projects that contribute to error reduction.

HOW YOU WOULD CONTRIBUTE:

Supervise Document Control Coordinators and ensure efficient document management practices. Maintain and monitor the Document Change Control Program. Ensure timely processing of document change requests, SOP updates, and master record revisions. Oversee document archival and retrieval processes to ensure compliance with Good Documentation Practices (GDP). Track and trend aged and unreleased materials and elevate issues as needed. Support internal and external audits by providing required documentation.

Train staff on document control procedures and GDP requirements. Collaborate with cross‑functional teams to ensure document accuracy and alignment with operational needs. Maintain logbook control and ensure proper documentation of production activities. Ensure controlled documents are current, accessible, and properly formatted. Review processes and identify areas of improvement within document control operations. Other related duties as assigned.

WHAT’S SPECIAL ABOUT THE TEAM:

Professionals with extensive experience and a collaborative approach make up the team specializing in Document Control, with diverse backgrounds in quality assurance, regulatory compliance, and manufacturing operations. Their collective experience spans industries such as pharmaceuticals, food production, and dietary supplements, bringing a rich blend of perspectives to every challenge. Known for their precision, adaptability, and dedication to excellence, this team consistently ensures that documentation processes meet rigorous standards while supporting continuous improvement across the organization.

Their alignment and shared dedication to quality make them a cornerstone of operational integrity and compliance.

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

Strong understanding of GMPs, FDA documentation requirements, and GDP. Proficiency in document management systems and change control processes. Excellent organizational and communication skills.

Ability to lead and develop a small team.

Experience:

Minimum of 5 years in document control or quality assurance roles within an FDA‑regulated industry. At least 1 year of supervisory or team‑lead experience preferred. Experience in the dietary supplement or food manufacturing industry. Familiarity with electronic document management systems (EDMS). ASQ certification in documentation or quality‑related areas is a plus.

Education:

Associate or bachelor’s degree in a relevant field (e.g., Life Sciences, Business Administration) or equivalent work experience.

SUPERVISORY RESPONSIBILITIES:

Supervises: o Sr. QA Document Control Coordinators, QA Document Control Coordinators

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Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D, Short‑Term and Long‑Term Disability, and an Employee Assistance Program (EAP).

Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company‑observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.