Customer Success Manager Lowes Winston-Salem, NC

Lowes treats Freshdesk as a discipline, not a buzzword, and the Customer Success Manager we hire in Winston-Salem should treat it the same way. What you're signing up for is $76,000 - $118,000, a contract cadence, sales marketing ownership, and a Lowes team that rewards nerve.

• Drive upsell and renewal conversations with existing Lowes accounts
• Conduct market research to uncover trends shaping the sales marketing space
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Own the full sales cycle from initial outreach to signed contract
• Sell the empathy-led roadmap, not just today's feature set
• Pitch upsells that feel like favors, not invoices
• Pair a $76,000 - $118,000 quota with the discipline to forecast it straight

• 7 or more years steering sales marketing projects end to end
• Proven follow-through, measured in shipped things rather than good intentions
• The grit to debug at 4pm on a Friday without complaint
• Familiarity with Lowes-scale workflows, or the appetite to reach them
• A team player who lifts up colleagues and shares credit
• A communication style that translates jargon back into plain English
• Comfort presenting to a NC-wide audience without a script

Lowes has spent 7 years turning sales marketing headaches into routine wins for clients across Winston-Salem, NC. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

Your 7 of experience earn you $76,000 - $118,000 here, alongside mentorship and a fast track into senior sales marketing roles.

Recruiting for this contract position is happening in real time, not on a backlog.

Whether People Management or Active Listening is your strong suit, this Customer Success Manager seat has room for both.