Power Manager NC - Field Technician

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net‑zero carbon economies while ensuring that no working families, businesses or local communities are left behind. To do that, we are the utility industry's top provider of turn‑key energy efficiency and grid optimisation programmes and products, all of which contribute to reducing carbon and waste and, at the same time, free‑up resources for creating more innovation investment and jobs.

With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organisation's integrated in-house services provide deep personalisation and insights, helping energy partners achieve their carbon‑reduction and energy productivity goals.

We believe the organisation's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognises, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

This position is responsible for performing the installation, removal, modification, inspection and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courteous and helpful behaviour and maintaining compliance with company standards. Services are targeted to the residential markets.

This list of duties and responsibilities is not all‑inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices
• Exhibit basic HVAC technical aptitude and understanding
• Perform work requiring electrical/electronic usage and mechanical theories and principles
• Navigate and understand basic operating components of air conditioning systems
• Provide a professional appearance appropriate for a representative of our organisation and the client
• Ensure the meeting of customer specifications and company quality standards
• Complete special projects as assigned
• Work in a team atmosphere to collaborate and continuously improve operations year after year
• Occasional weekend travel to a job site to accommodate a customer's need may be required
• Participate in the On‑Call Rotation system for after‑hours service calls
• Conduct inventory counts and submit inventory reports as requested by management
• Assure the cleanliness and organisation of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organisation of those areas – this includes proper storage of product and recycling materials, if applicable
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request

• High School diploma or equivalent required
• 1–3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications
• Mechanical and technical aptitude required
• Basic construction knowledge
• Basic knowledge of building science/energy auditing
• Experience in installing technologies, manual labour and using tools – preferred
• Background in one or more of the following – Preferred
• Building science and design
• Building envelope
• Weatherisation or related fields
• Building maintenance
• Home inspection
• HVAC, lighting, controls or renewable energy

• Strong customer service and communication skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure…