Service Technician

Service Technician – Level II (Brady Services)

Join Brady Services as a Service Technician – Level II. Brady brings efficient, reliable, and secure building solutions across central and eastern North Carolina. We offer competitive pay, compensation, benefits, growth opportunities, and more.

• Servicing products and equipment on assigned accounts to ensure customer satisfaction
• Performing timely preventative maintenance, site surveys, replacement, and modifications as requested by customers
• Repairing, overhauling, and starting up commercial HVAC systems
• Using a variety of hand tools while following blueprints, wiring diagrams, piping schemes, or engineering specifications to diagnose and repair units
• Documenting work by completing daily paperwork and closing out jobs in a timely manner
• Determining parts to order for repairs and ensuring timely delivery
• Preparing for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on‑site work as needed
• Providing technical support and acting as a resource for customers
• Being knowledgeable with Brady products and services and effective in selling those products and services
• Inspecting, maintaining, and completing necessary repairs for all company‑provided materials, including fleet vehicles, tools, and equipment
• Maintaining service uniform wear such as hats, shirts, pants, and shoes in compliance with the company dress code
• Ensuring compliance with federal, state, and local laws, regulations, and recommended best practices
• Collaborating with all associates to uphold the company’s mission and values

• Associate’s degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution
• 2+ years of commercial HVAC experience
• Proficiency with computer devices (including laptops, tablets, and smartphones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software
• Proficiency with applicable maintenance tools and operational renderings
• Universal EPA certification
• Ability to pass a drug screening
• Ability to prove U.S. employment eligibility
• Must possess a valid driver’s license

• Competitive pay and bonus
• Affordable medical, dental, and vision plans
• Employer-sponsored short- and long-term disability
• Employer-sponsored life insurance
• 401(k) with company match
• Paid time off
• Career growth and training opportunities
• Company vehicle
• Company-provided tools, equipment, and uniform service
• Company credit card

Monday through Friday, with periodic on-call duty, overtime and weekends as required, and some travel as needed.

• Material handling demands include lifting from floor level to overhead
• Ability to lift and carry or otherwise move up to 25 pounds constantly
• Ability to lift and carry or otherwise move up to 50 pounds frequently
• Ability to lift and carry or otherwise move up to 90 pounds occasionally
• Position classified as Heavy Physical Demand (PDC)
• Regularly required to stand, walk, bend, stoop, crouch, kneel, balance, and climb with occasional sitting and lying
• Regularly required to use hands to operate objects, tools, or controls, and reach with hands and arms
• Must be able to talk and hear in a loud environment
• Vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Regularly exposed to mechanical/equipment rooms
• Occasionally exposed to outside weather conditions, sometimes extreme
• Occasionally exposed to moving mechanical parts; high and precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; vibration

• Senior level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industry: Industrial Machinery Manufacturing

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.