Retail Sales Associate Part Time

Retail Sales Associate Part Time at Pet Smart — join our team to help pet parents and their pets while delivering a positive shopping experience. Pet Smart is obsessed with pets and with our people, and we strive to create a welcoming environment where associates can be their authentic selves. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together.

We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Pet Smart's Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lift and/or move up to 50 pounds regularly and occasionally more than 100 pounds with team lift. Specific vision abilities required by this job include depth perception.
• Exposure to moving mechanical parts, wet environments with an abundance of pet hair; moderate to high noise levels; exposure to live animals and their handling is common.

• Paid weekly
• Associate discounts and perks
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).

For applicants in Waterloo, San Francisco, or Los Angeles locations:
Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.

• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industry: Retail