More jobs:
Service Advisor
Job in
Winter Haven, Polk County, Florida, 33888, USA
Listed on 2026-01-09
Listing for:
Hill Nissan
Full Time
position Listed on 2026-01-09
Job specializations:
-
Automotive
Automotive Sales
Job Description & How to Apply Below
Hill Nissan is looking for experienced Service Advisors to join our Service Team. Service Advisors/Automotive Service Consultants interpret customers needs for the mechanics. Start your career with Nissan today !
What we offer:
Medical, Dental and Vision Insurance
Life Insurance
Accidental Insurance
401K Retirement Plan
Gym Membership
Employee purchase program
Responsibilities
* Greets customers promptly
* Obtains customer and vehicle information
* Clearly reports all vehicle symptoms as described by the customer
* Determines and recommends needed maintenance base on age, mileage, and vehicle history
* Prepares complete and accurate estimate of cost for labor and parts
* Establishes follow-up time
* Monitors the progress of each vehicle throughout the day, updating customers frequently
* Verifies that final invoice reconciles with work performed on the repair order
* Explains all completed work and charges to customers
* Schedule service appointments
* Test drive vehicles with customers to identify concerns
* Communicate with customer when additional service work is recommended
* Follow up with customers 24 Hrs. after service visit
Qualifications
* Minimum 1 year experience in a service advisory role
* Knowledge of automobiles
* Positive attitude
* High volume mentality
* KPI focused
* Reynolds and Reynolds experience preferred
* Valid drivers license
We are an Equal Opportunity Employer and a Drug Free Workplace
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