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Case Manager - BH

Job in Winter Haven, Polk County, Florida, 33884, USA
Listing for: BayCare Health System
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Community Health, Mental Health
  • Social Work
    Community Health, Mental Health
Job Description & How to Apply Below

Bay Care Health Systems is currently seeking an experienced Case Manager to join our outstanding and compassionate team in Polk County! This is a field-based position that works throughout all of Pasco County.

Location & Job Details
  • Location:

    Winter Haven, Polk County
  • Status:
    Full-Time, Hourly
  • Shift

    Hours:

    Vary
  • Shift: Days
  • Weekend Work:
    No
  • On Call:
    No
The Case Manager Is Responsible For
  • Provide direct behavioral case management services to adults or children with serious mental health conditions, substance use disorders, and/or those whose involvement in the child welfare system requires.
  • Demonstrate competency in the domains of Engagement and Assessment;
    Service Planning and Delivery;
    Coordination, Linkage and Monitoring;
    Documentation; and Professional Responsibility.
  • Coordinate the service delivery for individuals, and provide community partners with up-to-date available referral resources to provide continuity of care.
  • Effectively maintain and manage assigned caseload, contingent on needs, strengths, abilities, barriers, and preferences of the individual served.
  • Possess a clear understanding of the service delivery system in accordance with regulations and district policy.
  • Provide services at the time and location that is most appropriate to person served. Travel is required.
  • May be required to conduct urine drug screening and transport clients, depending on the program.
  • Some programs may also require a 24‑hour on‑call rotation. Perform other duties as assigned.
Required
  • Education: Bachelor’s degree related to fields such as Social Work, Counseling, Psychology, Criminal Justice, Health Education, Special Education, or Other Human Services Related Field.
  • Experience:
    • For case managers working with children: 1 year full‑time experience with children with behavioral health concerns.
    • For case managers working with adults: 1 year full‑time experience with adults with behavioral health concerns.
    • Preferred: 1 year of full‑time experience with the identified population.
  • Certification/License:
    • BLS (Basic Life Support)
    • Driver's License
    • For designated case managers (CBHCM):
      Certified Behavioral Health Case Manager certification by Florida Certification Board (FCB) within one year of employment.
Preferred
  • Case managers required to bill Medicaid.
Benefits
  • Health, Dental, Vision
  • Paid time off
  • Tuition reimbursement
  • 401(k) match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more
  • Opportunity to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled

Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Other
  • Hospitals and Health Care
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