Medical Assistant - Winter Haven

Job Description

To assist the Provider in providing the utmost direct/indirect quality care to patients with the end goal of making patients feel as if they are family.

Role and Responsibilities Clinical and Administrative

• Prepare and maintain examination and treatment areas
• Assist with examinations, invasive and non‑invasive procedures or treatments
• Apply principles of aseptic technique and infection control
• Comply with quality assurance practices
• Screen and follow up on patients test results
• Collect and process specimens; log specimens
• Perform diagnostic tests if applicable
• Obtain patient medical history and vitals
• Prepare and administer medication (excludes controlled drugs)
• Maintain accurate medication records
• Recognize and respond to emergencies
• Call or enter in prescriptions per physicians orders
• Maintain drug sample supply on hand. Discard appropriately expired samples
• Assist in general housekeeping duties including weekly scrub‑down of all patient care areas
• Perform routine equipment maintenance and maintain logs (i.e. autoclave, eye wash stations and clinical refrigerators)
• Initiate and process prescription medication prior authorizations

Professional

• Demonstrates initiative and responsibility
• Able to perform repetitive tasks without loss of focus
• Adheres to ethical principles
• Time Management
• Adapts to change
• Attends all team meetings and mandatory in‑service training/education

Communication

• Recognizes and respects cultural diversity
• Adapts communication to individual’s ability to understand
• Uses medical terminology appropriately
• Treats all patients and co‑workers with compassion, empathy, and mutual respect
• Projects a professional manner and image
• Consistent attendance and punctuality
• Adherence to time clock procedures

Legal

• Maintains confidentiality and documents accurately
• Uses appropriate guidelines for releasing patient information
• Practices within the scope of education, training, and personal capabilities
• Conducts self in accordance with Suncoast’s Employee Handbook.
• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

• Organized
• Punctual
• Takes initiative, proactive
• Team Player
• Flexible
• Calm under pressure
• Problem solver, Strategic thinking, Creativity
• Analytical skills
• Clear and concise communication / Listening skills
• Follow through on commitments
• Openness to advice and constructive criticism
• Strong work ethic

Physical Demands

• Prolonged standing/walking
• Occasional travel
• Multitasking
• Repetitive head, neck, hands wrists and arm motion/rotation
• Extensive reading, writing, typing required
• Lifting to 25lbs
• Frequent use of office administrative, computer and medical equipment
• Transferring and positioning patients

Qualifications and Education Requirements

High school diploma, AA degree or higher. Medical assistant diploma and certification preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.

Job Type

Full-time

Benefits

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Work Setting

• In‑person

Education

• High school or equivalent (Required)

Experience

• EMR systems: 1 year (Preferred)

License/Certification

• Certified Medical Assistant (Preferred)

Compensation Range

$16 - $22.75 USD

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