ServiceNow ITSM Analyst & QA | ITIL Expert
Listed on 2026-10-15
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IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant, IT QA Tester / Automation
Capgemini Portugal is seeking a Business Analyst / Quality Assurance (ITSM/ITOM) to lead Service Now ITSM implementations for multinational clients. You will translate business needs into technical designs and configure workflows, scripts, and rules to meet client requirements.
The role requires 4+ years of Service Now ITSM experience, ITIL knowledge, strong analytical skills, and fluency in English and Portuguese. A collaborative, agile mindset is essential.
We are seeking a motivated Service Now ITSM Analyst & QA | ITIL Expert to join Capgemini in Winter Haven, FL, United States.
This is an excellent position to take on the Service Now ITSM Analyst & QA | ITIL Expert role at Capgemini.
As a Service Now ITSM Analyst & QA | ITIL Expert, you will play an important part at Capgemini in Winter Haven, FL, United States.
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