Assistant Superintendent Water Maintenance; Water Department

If you love hands-on problem solving and genuinely care about serving your community, you’ll fit right in here. You'll have the chance to mentor a great team, tackle meaningful work, and take pride in what you build. Come grow with us as we protect our most precious natural resource by providing safe, quality water to every tap and neighborhood we serve.

• Job Title: Assistant Superintendent Water Maintenance (Water Department)
• Category: Full-Time
• Final date to receive applications: November 1, 2026, 5:00 p.m.
• $62,005 - $83,803 Annually, Pending Job Related Experience
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• 457 Deferred Plan Options
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Supports the Division Head in planning, implementing, and directing efficient programs related to the Winter Haven Water Department. Develops, recommends, and maintains appropriate written policies and procedure manuals related to operational needs, and coordinates, communicates, and supports leadership development within the Division. Provides leadership on changes where needed.

Establishes and ensures the keeping of detailed and accurate records and metrics that reflect the effectiveness of the work performed. Prioritizes workload for prompt completion of emergency and unscheduled work requests.

Responds to inquiries or requests for service from citizens and other internal and external entities using tact and diplomacy. Provides direct oversight and supervision to crew leaders and other technical and support staff. Assists with performance evaluations, staff coaching, and personnel development in coordination with the Superintendent and crew leaders.

Supports the development of the Division’s strategic planning, capital improvement priorities, budget preparation, accreditation efforts, and annual operational initiatives. Develops safety procedures for various types of equipment and assists with ordering equipment, materials, and services needed to properly carry out Division functions. Manages special projects related to Division operations.

Manages outreach programming, including working with educational institutions, leading guided field tours, and giving various public presentations on relevant subject matter. Serves on various internal City teams and committees, acting as a liaison to local, regional, and state agencies, committees, working groups, and technical advisory boards. Engages in various professional organizations and continuing education to keep Winter Haven on the cutting edge of improving overall operations, while cultivating a learning environment for the Division by creating supportive professional development opportunities for staff.

As a member of the Utility Department Leadership Team, this position will collaborate with other divisions and departments that overlap with the Winter Haven Water Department, serving as a point person for the greater community. Safely operates City vehicles to perform field work. Must be available to perform essential job functions outside of regular work hours responding to emergencies; weekend, evening, holiday, and special project work will be required.

This is not an all-inclusive list of essential job functions; the performance of other essential functions maybe required.

• Thorough knowledge of the utility construction and repair process for water, sanitary sewer, and reuse lines, as well as lift stations, sewer systems, and electrical panels.
• Knowledge of centrifugal pumping equipment and troubleshooting methods for maintenance and repair. Must possess knowledge of water meters and AMI systems, including a background in billing programs, work order systems, and project management software.
• Knowledge of confined space access specifications, Maintenance of Traffic (MOT) procedures, communicable disease control standards, and other safety precautions and regulations.
• Must be computer literate and possess the ability to understand, interpret, explain, and carry out written and oral instructions.
• Ability to plan and coordinate the work of labor crews.
• Must be able to establish and maintain effective working…