Director, Remanufacturing & Operations Excellence

Job Title: Director, Remanufacturing

Location: Winter Haven, FL

Job Type: Full Time

Job Summary:

The Director of Remanufacturing leads all remanufacturing operations, driving production performance, quality, safety, and long‑term strategic growth for the Winter Haven facility. This role oversees operational KPIs, weekly performance reviews, inventory accuracy, workflow optimization, and supply chain transformation to ensure equipment readiness and best‑in‑class service delivery. The Director builds and develops a high‑performing team, fosters a culture of accountability and continuous improvement, and partners closely with cross‑functional leaders to align staffing, technology, budgets, and business priorities.

With responsibility for multi‑million‑dollar budgets, vendor performance, and facility standards, the Director ensures operational excellence, on‑time execution, and strong customer and internal stakeholder satisfaction.

Key Duties and Responsibilities:

• Own operational KPIs, scorecards, review cadences, and strategic correction plans across availability, compliance, downtime, repeat repairs, productivity, maintenance cost, parts readiness, and vendor service.
• Lead weekly operational reviews including production output, quality failures, RMAs, customer issues, staffing alignment, and inventory accuracy.
• Drive efficiency and workflow improvements through SOP development, schedule optimization, packaging standards, shipping/receiving enhancements, and continuous improvement initiatives.
• Leverage data and technology to improve remanufacturing scheduling, operational visibility, and decision‑making.
• Develop and execute long‑term strategy including a 3–5‑year roadmap for remanufacturing, production, and supply chain transformation.
• Translate commercial strategy into execution by aligning production and supply chain priorities with business goals.
• Assess supply chain operations and lead transformation initiatives across inventory, warehouse operations, sourcing effectiveness, and planning accuracy.
• Build and develop a high‑performing organization by selecting, coaching, mentoring, and developing leaders, supervisors, and technicians.
• Create a culture of safety, accountability, and problem‑solving through engagement routines, listening sessions, communication boards, and daily/weekly huddles.
• Model and coach cultural change required to sustain continuous improvement and business transformation.
• Partner with Operations, HR, IT, Finance, and local leadership to align schedules, staffing, technology, budgets, and growth initiatives with business needs.
• Serve as a key point of contact for senior leaders, affiliates, and customers regarding performance, service commitments, and remanufacturing capabilities.
• Communicate operating results, risks, resource needs, and recovery plans to leadership weekly/monthly.
• Manage multi‑million‑dollar budgets including equipment, vehicles, parts expense, vendor performance, warranty recovery, and cost‑control initiatives.
• Ensure safety compliance through LMS management, weekly Gemba walks, and proactive risk identification.
• Govern standard work for preventive maintenance, inspections, diagnostics, repairs, quality control, and release‑to‑service.
• Maintain facility readiness by managing maintenance work orders and ensuring a showroom‑ready production floor at all times.
• Implement management routines that drive execution, focus, and measurable results.
• Track effectiveness of routines and metrics and adjust strategies to meet business objectives.

Skills and Abilities:

• Proven people leadership with the ability to build trust, develop talent, manage change, and create an inclusive, accountable, performance‑driven culture.
• Strong analytical capability with the ability to interpret…