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Guest Experience & Communications Specialist

Job in Winter Haven, Polk County, Florida, 33884, USA
Listing for: LEGOLAND Parks
Full Time position
Listed on 2026-10-20
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

LEGOLAND Florida Resort in Winter Haven, FL is seeking a Guest Communications Coordinator to manage day‑to‑day guest communications across AVIUS, Accesso, social media, and more. You will respond, categorize, and track guest inquiries, coordinating with Admissions, Retail, F&B, and Entertainment to ensure timely, positive resolutions.

The role emphasizes improving guest experience through timely responses, trend identification, and collaboration with multiple teams, while handling bookings,

We are currently recruiting a Guest Experience & Communications Specialist for our team in Winter Haven, FL, United States.

Step into the Guest Experience & Communications Specialist role at LEGOLAND Parks in Winter Haven, FL, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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