Sales Manager Bench

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

A full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

The application window is anticipated to close within 30 days of the date of the posting.

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full‑time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

• Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
• Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision‑making process by understanding their needs and educating them about the community’s services and programs. Responds promptly to every telephone call, email, and Internet or in‑person inquiry. Completes weekly follow‑up calls, letters, and tours as defined by the community marketing plan.
• Coordinates and completes all activities needed for a sale and converts deposits to move‑ins, including, but not limited to, visiting the prospect’s home, health care providers, or other locations to conduct initial assessments or sales presentations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to the move‑in.
• Keeps management and other key associates abreast of the status of all prospective move‑ins. Tracks and records pre‑residency steps to facilitate communication.
• Coordinates with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads asset by the community marketing plan. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts that are not part of the business development coordinator/director referral contacts.
  
  Manages the business development activities noted above in the absence of business development associates.
• Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
• Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.
• Represents the community and increases awareness through participation in outside events, professional groups, and…