PM Dispatch - Winter Haven, FL

** THIS IS A NIGHT/WEEKEND POSITION  *
* *
* Purpose:

** The Extended Coverage/Night Dispatch Team is responsible for keeping operations running smoothly, communicating with customers, operations, and drivers about any issues encountered during each shift. Extended Coverage also communicates driver issues or requests directly to the planner, dispatcher, or customer service and generates night and weekend reports  
** Responsibilities:
*** Monitoring drivers and service
* Reporting both DOT and non-DOT accidents according to proper procedures.
* Recording any issues encountered, especially those pertaining to cargo, OS&D, and injuries, then communicating them to operations, customers, and drivers.
* Generating current and accurate night and weekend reports according to the standard order process.
* Working closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.
* Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers, customers, and drivers.
* Maintaining positive customer, driver, and carrier relations.
* Other duties as assigned.  
** Preferred Abilities and skills
** Strong oral and written communication, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, and basic typing skills. AS400 knowledge a plus and basic Microsoft Office skills are required.  
** Work Authorization/Security Clearance (if applicable)
** The company complies with the Immigration Reform and Control Act of 1986, United States Citizenship and Immigration Services (USCIS) by employing only U.S. citizens and non-citizens who are authorized to work in the United States.  
** EEO Statement
** Indian River Transport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Indian River Transport complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

As a leader in bulk liquid food grade tank carriers, Indian River Transport sets the tone for the rest of our industry. Every day we strive for excellence. Our team members are ambitious, intelligent, and motivated individuals who take pride in what they do.

We currently have an opportunity for a Driver Manager/Dispatcher. You will serve as the driver's supervisor/representative within Operations, manage driver performance in identified categories and be the primary communication link to drivers, and continuously work to achieve optimum driver and customer satisfaction.
145208indianr
#J-18808-Ljbffr