Referral Marketing Associate- Florida Periodontics & Implantology

Position: Referral Marketing Associate- Central Florida Periodontics & Implantology
The
** Marketing Referral Associate
** is responsible for developing and maintaining relationships with referring dental and medical offices, ensuring a seamless referral experience for both providers and patients. This role supports practice growth through proactive outreach, marketing coordination, and data-driven relationship management.
*
* Key Responsibilities:

**** Referral Relationship Management
*** Build, strengthen, and maintain relationships with referring offices and medical partners.
* Conduct regular outreach, including office visits, follow-up calls, and referral appreciation activities.
* Serve as the primary liaison between the periodontal practice and referring providers, ensuring timely and professional communication.
* Coordinate with clinical and administrative teams to ensure smooth referral workflows and patient follow-up.
** Marketing & Outreach Support
*** Execute referral marketing initiatives that promote the practice and increase patient flow.
* Coordinate lunch-and-learn events, continuing education sessions, and community activities to expand referral engagement.
* Collaborate with the marketing team to develop and distribute branded materials, digital communications, and event promotions.
* Represent the practice at community and professional events in a manner consistent with SGA’s values.
** Reporting & Analytics
*** Maintain a detailed referral database to track relationships, outreach activity, and referral outcomes.
* Monitor referral volume and source data to identify trends and opportunities for growth.
* Prepare regular reports to share with practice leadership, identifying both strengths and areas for improvement.
** Operational Collaboration
*** Partner with the front office and clinical teams to ensure referred patients are scheduled promptly and receive excellent service.
* Provide feedback to the marketing and operations teams on outreach effectiveness and referring office needs.
* Contribute to process improvements that enhance the referral experience and support the practice’s growth objectives.
** Knowledge/Skills/Abilities:
*** Strong interpersonal and relationship-building skills.
* Excellent verbal and written communication skills.
* High degree of professionalism and attention to detail.
* Proficient in Microsoft Office applications and CRM or referral tracking systems.
* Strong organizational and time management skills.
* Ability to work independently, manage multiple priorities, and meet deadlines.
* Knowledge of dental or healthcare operations preferred.
* Ability to maintain confidential information and represent the practice positively in all interactions.
* ** Travel required within the region to visit referring offices and participate in community events (up to 50%).
**** Education/

Experience:

*** High school diploma or GED required; associate or bachelor’s degree in marketing, communications, or business preferred.
* Minimum two years of experience in marketing, sales, or customer relations, preferably within a healthcare or dental environment.
** Benefits We

Offer:

*** Paid Holidays and Paid Time Off (PTO)
* 401(k) Retirement Plan
* Health and Vision Insurance
* Employer-Paid Dental Insurance, Life Insurance,  Membership & Employee Assistance Program
* Supplemental Coverage (Disability, Critical Illness, Accident)
* Paid Scrub Allowance
* Career Growth and Development Opportunities We’re proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.

Apply today—we’d love to meet you!

We are looking for a
** Marketing Referral Associate
** to join our exceptional team at Central Florida Periodontics & Implantology!
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