Housekeeper, Healthcare

Housekeeper

Watercrest Winter Park is looking for a Housekeeper to join their team! Maintain the luxuriousness, cleanliness, and comfortability of our beautiful Watercrest community by performing day-to-day housekeeping in resident apartments, common areas, and back-of-house areas. As a key member of the team, you will also closely manage cleaning supplies and equipment and ensure resident safety is a top priority.

• Follow the guidelines of the Watercrest Housekeeping Handbook.
• Always maintain the cleanliness and appealing appearance of the front area of the community.
• Maintain cleanliness of all public and staff areas throughout the community.
• Maintain cleanliness in all occupied resident apartments.
• Maintain cleanliness in all unoccupied resident apartments.
• Maintain cleanliness in all model apartments.
• Responsible for completing any special projects assigned by the Environmental Services Director.
• Uniforms must be clean, free of stains, and pressed, with no missing buttons or rips. Your dress and appearance should always reflect the highest standard of professionalism.
• Adhere to established safety protocols while performing tasks and operating equipment.
• Handle proper disposal of trash, waste, and other disposable materials.
• Perform damp dusting of furniture, light fixtures, windowsills, pictures, and wall hangings.
• Thoroughly clean and disinfect wash basins, mirrors, commodes, tubs, and showers.
• Inspect and clean unoccupied apartments to ensure fresh and move-in ready.
• Conduct a minimum of twice daily cleaning of public restrooms and address additional needs as they arise.
• Maintain cleanliness in storage areas and securely lock housekeeping carts when not in use.
• Properly dispose of soiled or contaminated linen as required.
• Follow a schedule to wash windows and clean air vents.
• Perform laundry duties as structured in the Watercrest Housekeeping Handbook.
• Uphold established infection control practices.
• Promptly report hazardous conditions and equipment issues to the supervisor.
• Report burned-out light bulbs, exit lights, overhead lights, low supplies, emergency call lights, and other building deficiencies to the Environmental Services Director on the day of discovery.
• Report all accidents and incidents to the Environmental Services Director, regardless of severity.
• Safeguard the confidentiality of residents' personal care information.
• Respect and uphold the personal and property rights of residents.
• Promote a homelike living atmosphere and encourage residents to live it up while we take care of the rest.
• Keep common areas (living, dining, activity, etc.) clean and inviting for residents, family members, and visitors.
• Smiling and talking with residents and family members—encouraged to develop relationships and help residents feel cared for.
• Communicate with the Environmental Services Director and care staff to disinfect immediate unscheduled needs.
• Must be in company uniform and resident ready at all times.

• Effective communication with all levels of management, team members, residents, family members, referral sources, vendors, and outside contacts.
• Independent, educated decision making.
• Warm, friendly, and caring communication style.
• Passion for working with and around senior citizens.
• Knowledge of customer service principles and practices.
• Proven housekeeping experience.
• Valid driver's license.

• High School graduate or equivalent.

• At least two years working as a housekeeper in a multi-unit community or hotel environment.

• Must concentrate with frequent interruptions.
• Must work under stressful and emergency situations.
• Must work under conditions requiring sitting, standing, walking, reaching, pulling, pushing, and grasping.
• Must climb, bend, or crawl into awkward spaces.
• Must talk and hear effectively to convey instructions and information to residents and team members.
• Prolonged periods of standing and walking.
• Must lift up to 50 pounds at a time.

• Housekeepers may anticipate skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials.
• Wearing personal protective equipment is crucial to safeguard individuals from potential workplace hazards.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time