Customer Success & Retention Manager — Build CS from
Job in
8400, Winterthur, Kanton Zürich, Switzerland
Listed on 2026-04-13
Listing for:
aeon
Full Time
position Listed on 2026-04-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading preventive healthcare startup in Winterthur is seeking a Customer Success & Retention Manager to build a customer success function from the ground up. This role involves owning retention metrics, designing customer onboarding processes, and improving overall customer satisfaction based on feedback. Ideal candidates are customer-obsessed, analytical, and fluent in both German and English. The position offers a unique opportunity for real responsibility in a rapidly growing company with a strong focus on health.
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