Head of IT Service & Portfolio Management; f​/m​/d

We are looking for a senior IT executive who will act as a right hand to the CIO, supporting in leading IT to become a business-oriented and highly effective organization as a

• Lead enterprise-wide IT governance, portfolio management, demand management, and performance management
• Define and implement IT operating models, methodologies, processes, and tools across the organization
• Ensure IT invests in the right priorities while delivering projects and services efficiently and effectively
• Oversee the IT project portfolio, ensuring timely delivery, quality execution, and alignment with business objectives
• Drive cross-functional collaboration and remove organizational silos to enable seamless project and service delivery
• Manage IT financials, budgeting, vendor relationships, contracts, outsourcing partners, and audit requirements
• Develop and continuously improve core IT processes, including demand, change, incident, vendor, contract, and problem management
• Establish KPIs, dashboards, and executive reporting to measure performance, increase transparency, and drive continuous improvement
• Build and develop high-performing teams, contribute to IT strategy, and promote a customer‑centric, connected company culture

• Degree in Computer Science or Business administration or equivalent professional qualification, preferred MBA
• Extensive understanding and track record in IT Service Management, Service Definition, Service Implementation and Service Operations
• Ideally having been in the role of CIO Office Manager, or as a CIO advisory Consultant
• Relevant certifications such as ITIL, COBIT, etc., preferably not entry certificates but advanced training
• Practical in-depth experience in the definition and implementation of IT Operating Models
• Expertise in budget planning, financial management and work‑force management
• Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs
• Experience with globally distributed cross‑functional teams
• Extensive Experience in delivering IT projects, IT project methodology and frameworks, and PMO leadership
• Experience in change and transformation management

• Ability to differentiate between a relevant trend and hype
• Able to work with senior leadership and confidence in communication at all levels
• Strong business partner, ability to quickly adapt the company's business and processes
• Ability to thrive in a dynamic and changeable industrial environment
• Fluency in English, German a plus

• Structured induction process
• Flexible working conditions
• Versatile and autonomous activities and tasks
• Working environment with professional development opportunities
• Participation in job-related training and further education
• Appreciative and inclusive culture
• Demonstrated lived values that value diversity
• Dynamic, international environment with committed employees