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Senior ICT Rollout Supporter; Client Staging

Job in 8400, Winterthur, Kanton Zürich, Switzerland
Listing for: ITech Consult AG
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 78000 - 106000 CHF Yearly CHF 78000.00 106000.00 YEAR
Job Description & How to Apply Below
Position: Senior ICT Rollout Supporter (Client Staging)
ICT Rollout Supporter Senior 100% (m/f/d) – Rollout | Client Staging | Mobile Devices | Thin clients

For a rollout project in the healthcare sector, we are seeking an experienced Senior ICT Supporter (m/f/d) with expertise in client rollouts, device configuration, and on-site support.

In this role, you will support the physical replacement of approximately 1,000 thin clients and 2,000 mobile devices. The focus will be on meticulous planning, customer-oriented communication, device installation and commissioning, as well as structured documentation and the return of old devices.

Responsibilities:
  • Support during the rollout and physical replacement of thin clients and mobile devices
  • On-site installation, configuration, and commissioning of clients
  • Client staging and preparation of devices for production use
  • Coordination, communication, and planning of rollout activities
  • Brief user training or referral to training materials
  • Structured return and management of old devices
  • Inventory maintenance and documentation of device changes
  • Troubleshooting and fault resolution during the rollout
  • Escalation to relevant departments as needed
  • Independent work organization and customer-oriented communication
Experience:
  • Several years of experience as an ICT support specialist, rollout support specialist, or field support specialist
  • Experience in conducting or coordinating computer, client, or mobile device rollouts
  • Knowledge of client staging and device configuration
  • Experience in on-site installation, commissioning, and replacement of end devices
  • Experience in inventory management, documentation, and the return of old devices
  • Strong skills in error analysis and troubleshooting
  • Independent, structured, and reliable work style
  • Customer-oriented communication and confident demeanor when interacting with users
  • Ability to plan, coordinate, and execute rollout tasks effectively
Position Requirements
10+ Years work experience
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