Program Manager, PICS

Program Manager, PICS (MWRA)

Summary
:
The Program Manager, PICS will support and maintain all aspects of the Deer Island Treatment Plant (DITP) process instrumentation and control system (PICS) Operational Technology (OT) networks. This role will be a primary resource for the technology that underlies the DITP PICS, a distributed control system (DCS) used to control and monitor wastewater treatment processes at the DITP.

Deer Island (Winthrop), MA

12/22/2025 to 1/13/2026

$ - $ per year

Monday - Friday 7:00am - 3:00pm

• Supervise preventive and corrective maintenance programs for all PICS control and support hardware.
• Execute all aspects of application software sources, including backup and retention of both control configuration and graphic software source files.
• Monitor PICS network and system security with intrusion detection tools and evaluate, recommend, procure, and deploy security solutions.
• Manage the development and implementation of information security plans and policies for the PICS network.
• Develop and maintain an incident response plan to prevent and counteract security breaches.
• Proactively manage OT network devices such as routers, switches, and firewalls.
• Plan, design, specify, and promote system expansions, upgrades, and replacements.
• Review contracts for major changes or upgrades to the PICS system.
• Participate in all aspects of PICS hardware turnover to ensure system hardware integrity.
• Ensure the proper collection of all historical plant data for automatic transfer to the Authority’s management information systems.
• Maintain personal knowledge of computer technology, operating systems, digital communications, and cyber security.
• Train staff to execute ongoing hardware and software maintenance and backup procedures.
• Recommend hardware and software upgrades to maintain the long-term viability of the PICS system.
• Update existing and generate new system and network drawings as necessary.
• Develop and maintain an inventory of PICS system components and relevant documentation.
• Develop and implement a disaster recovery strategy for restoring and avoiding downtime in the event of a failure in the PICS system.

• Bachelor’s Degree in Electronic/Electrical Engineering, Computer Science, or a related field.
• At least six (6) years of experience with industrial process control systems, preferably a distributed control system (DCS) from vendors such as Honeywell, Emerson, or ABB.
• At least two (2) years in a supervisory position.
• At least two (2) years of experience with communications technologies such as Ethernet, TCP/IP, MODBUS, OPC, RS232, RS485, and proprietary vendor DCS communications techniques.
• At least four (4) years of experience in network and secure systems management.
• Any equivalent combination of education or experience.
• Valid Class D Driver’s License or equivalent.

• Proficiency in computer hardware and software, SCADA, DCS, networking, cyber security, PLC, HMI, and databases.
• Experience installing and configuring software on MS Windows-based systems.
• Understanding of modern network system design, architecture, and security.
• Understanding of system administration methods and procedures supporting multiple platforms.
• Experience with VSphere ESXi, Visio, and ACAD a plus.
• Demonstrated ability to quickly organize and implement trouble-shooting plans for a computer-based process control system.
• Excellent interpersonal, oral and written communication skills.
• Demonstrated ability to plan, organize, direct, train, and assign duties to staff.

Mini-computer consoles, tape and disk storage systems, various network and peripheral devices, and office equipment.

The employee must frequently lift up to 25 pounds and occasionally lift up to 50 pounds while performing routine tasks such as handling, operating tools and controls.

The work environment may include outside weather conditions, high precarious places, and exposure to chemicals and electrical shock. Noise level is usually loud in field settings and moderately quiet in an office setting.

Massachusetts Water Resources Authority is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.