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Spa Manager
Job in
Winthrop, Suffolk County, Massachusetts, 02152, USA
Listed on 2026-01-10
Listing for:
Sun Mountain Lodge, Inc.
Full Time
position Listed on 2026-01-10
Job specializations:
-
Beauty/Hair Styling
Beauty Salon / Spa Therapist
Job Description & How to Apply Below
Job Details
Job Location: Winthrop, WA 98862
Salary Range: $20.00 - $30.00 Base+Commission/month
Job OverviewThe Spa Manger at Sun Mountain Lodgeis responsible forthe overall management and performance of thelodge’sspa and wellness facilities. This role involves creating a relaxing and rejuvenating experience for guests, supervising spa staff, and achieving revenue targets through effective spa operations.
Key Responsibilities- Oversee all aspects of spa operations, including treatment rooms, reception, relaxation areas.
- Ensure the cleanliness, maintenance, and functionality of spa facilities.
- Develop and implement standard operating procedures tomaintainhigh- quality service.
- Ensure that guests receive exceptional service and have a memorable spa experience.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Monitor guest satisfaction and implement improvements based on feedback.
- Supervise spa staff, including massage therapists, estheticians, and receptionists.
- Conduct regular staff meetings and training sessions to enhance skills and maintain consistent service quality.
- Foster a positive and collaborative work environment among spa team members.
- Develop and manage the spa budget, including revenue and expense forecasting.
- Implement pricing strategies, packages, and promotions to maximize revenue whilemaintainingprofitability.
- Collaborate withlodge’smarketing team to create spa-related promotions and packages.
- Develop and execute marketing strategies to attract new spa guests andretainexisting clients.
- Utilize digital marketing, social media, and email campaigns to promote spa services.
- Manage spa inventory, including products, equipment, and supplies.
- Ensure appropriate stock levels to meet guest demand and treatment requirements.
- Establish relationships with suppliers and negotiate favorable terms.
- Ensure compliance with health and safety regulations, including sanitation and hygiene standards.
- Maintainaccuraterecords of client treatments and spa operations.
- Stay informed about industry trends, licensing requirements, and best practices.
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