Office Manager

I work for a non-profit organization that helps strengthen the local economy and enhance quality of place for our local businesses and the community…

Office Manager reports to President/CEO

Hourly Position, Full Time - 40+ hours per week

$17.00-$19.00 per hour

The Office Manager is a crucial position within the Heart of Wisconsin Chamber of Commerce (HOW). The Office Manager effectively assists in the financials and business matters of the organization including front‑office coverage, building oversight, accounts receivable/payable, assists with sponsor ships for programs/events and other front‑of‑office responsibilities.

• Bookkeeping for the organization, handling business administration, office coverage and other duties as assigned.
• Financial assistance to contracted accounting firm, including but not limited to accounts payable, accounts receivable, and gift certificate/credit card reconciling.
• Review contracts and needed reporting.
• Handle business administration duties such as insurance, building maintenance, equipment purchases, etc.
• Responsible for invoicing.
• Oversee gift certificate program.
• Phones, office coverage, follow-ups, various correspondence, detailed record keeping.
• Oversee any front office interns.
• Oversee the Chamber Cash Calendar and Networking at Night events.
• Attend bi‑weekly Leads Group meetings at 7:00am.
• Assist in securing sponsor ships for programs and events.
• Track and report on sponsorship revenue and performance.

• Provide support to the President/CEO, performing other duties as assigned.
• Bring to the attention of the President/CEO trends, incidents, actions and events which affect the membership/business community/organization.
• Engage in a continuing program of self‑improvement and keep up to date with trends in the fields of Chamber/Economic Development organizations and Financial Management of Non‑Profits.
• Operate office equipment.
• Ensure office inventory is stocked and re‑order as needed.
• Attend Chamber events as needed.

Education

• Associate’s Degree in business, communications, accounting or a related field preferred.

Experience

• Minimum of two years of customer service and experience in a field such as bookkeeping, front office, non‑profit or accounting.

Skills

• Detail‑oriented, establish positive membership/customer relationships.
• Excellent Computer Skills.
• Assist with preparation of financial statements and budgets.
• Have impeccable oral and written communication skills.
• Be able to demonstrate effective public relations skills.
• Be passionate about promoting the HOW community.
• Prepare clear, concise, and accurate reports.
• Be able to succeed in a highly collaborative, team‑based environment.
• Present a professional, positive image to members and the HOW community.
• Have a positive, welcoming and professional manner in person and on the telephone.
• Have excellent organizational and time management skills yet remain flexible and adaptable to changing priorities.
• Must be a self‑starter and have effective follow‑through skills.
• Well‑developed interpersonal skills demonstrated by effectively interacting and collaborating with people of diverse backgrounds and interests.
• Be able to work flexible hours, including some early mornings, evenings and weekends.
• Assist with after‑hours events and programs as needed.
• Proficient in Microsoft Office programs such as Excel, Word, PowerPoint, Outlook, and One Drive.
• Experience with CRM or other software systems.

• Seniority level:
  Entry level.
• Employment type:
  
  Full‑time.
• Job function:
  Administrative.
• Industries:
  Non‑profit Organizations.

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