Auto Service Writer

Automotive Service Writer – TJ's Auto & Collision Center, Center, Wisconsin Rapids, WI
Full‑time, 40+ hours per week

Serve as the key point of contact between customers, technicians, and the sales team. The role focuses on communication, problem‑solving, and delivering a great customer experience in a low‑stress environment.

• Write, open, and close repair orders, ensuring clear documentation.
• Schedule service work and coordinate with technicians.
• Communicate repair recommendations, updates, and options to customers.
• Assist with service‑related sales and address customer questions.
• Order parts and supplies to keep operations running smoothly.
• Review and verify service billing and department expenses.
• Maintain organization and professionalism at the service desk and customer areas.

Full‑time position:
Monday‑Friday with alternating Saturdays. Typical hours: 8:00 AM – 4:30 PM.

• At least 2 years automotive customer service experience.
• Strong verbal and written communication skills.
• Valid driver’s license.
• Preferred: prior experience as a service writer, advisor, or in a supervisory automotive role.

Submit your resume for consideration. If your experience aligns with our needs, a member of the Human Resources team will contact you to discuss next steps.

Apply in person at:
3277 State Highway 73, Wisconsin Rapids, WI 54495
Email:

TJ's Auto & Collision Center is committed to providing equal employment opportunities and fostering an inclusive workplace for all employees.